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Old 09-28-2008, 10:05 AM   #1
sophie27
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broken ebookwise 1150
When I went to plug the ac adapter into the adapter port of my ebookwise, the adapter port fell into the device - so now there is no way to charge the reader - it's just an empty hole. The reader is only 3 1/2 months old...has anyone else had this problem?
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Old 10-21-2008, 06:20 PM   #2
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UPDATE - Fictionwise replaced the device - they replied fairly promptly to the problem and once addressed, send out a replacement by fedex.
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Old 10-21-2008, 07:34 PM   #3
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Hey, it's great that they replaced it promptly!
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Old 10-24-2008, 05:13 PM   #4
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good news!
Yes that is good news! Fictionwise to my understanding, has been fairly generous wtih their replacement policy.

Amy
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Old 10-24-2008, 06:54 PM   #5
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That is great to hear. With all the trouble people have with Bookeen support, I figure I'll just go back to my EB1150, which I like anyway, if my Gen3 goes under. Congrats!
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