05-28-2017, 12:08 AM
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#1 |
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Junior Member
 
Posts: 5
Karma: 10
Join Date: May 2017
Device: Kobo Aura H20
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dead H20 (now Fixed)
Hi, this is my wifes device, I think it may have gone flat during the latest update.
when it turns on the screen flashes black and white then shuts off. nothing is showing on the screen just a white screen what I have tried Charge overnight Factory reset many many times (holding power button tapping corners at bottom of screen). pressing the reset button on bottom of unit. any help would be appreciated. Fixed it now thanks for the help Last edited by xdvsx; 05-28-2017 at 08:01 AM. Reason: fixed |
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05-28-2017, 04:07 AM
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#2 |
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Resident Curmudgeon
 
Posts: 79,434
Karma: 145491800
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Never sync or update the firmware without at least 1/2 charged.
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05-28-2017, 04:45 AM
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#3 |
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I need a chapter break
Posts: 4,042
Karma: 56058267
Join Date: Mar 2015
Location: Israel
Device: Kobo Glo
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Try performing a manual factory reset when the device doesn't boot to the "dancing squares".
Edit: after I reread your post I see you already tried this method, so the only thing left is to write a image on the SD card, ask a image from davidfor from here. Last edited by oren64; 05-28-2017 at 05:10 AM. |
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05-28-2017, 05:59 AM
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#4 |
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Junior Member
Posts: 5
Karma: 10
Join Date: May 2017
Device: Kobo Aura H20
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I have downloaded a img file from davidfor and flashed a 32gb microSD card and replaced the onboard one, the pressed the power button and it came back to life, so a big thank you to Davidfor.
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05-28-2017, 06:00 AM
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#5 | |
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Junior Member
Posts: 5
Karma: 10
Join Date: May 2017
Device: Kobo Aura H20
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Quote:
I think it was on Auto update. |
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05-28-2017, 06:22 AM
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#6 | |
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I need a chapter break
Posts: 4,042
Karma: 56058267
Join Date: Mar 2015
Location: Israel
Device: Kobo Glo
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Quote:
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05-28-2017, 06:39 AM
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#7 | |
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Resident Curmudgeon
Posts: 79,434
Karma: 145491800
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Quote:
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05-28-2017, 07:08 AM
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#8 |
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Evangelist
Posts: 445
Karma: 287725
Join Date: Sep 2014
Location: Europe
Device: Kobo Aura H2O/Glo HD/Libra 2, Kindle PW3/PW5/PW11, Boox Palma
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Glad you solved your problem! Do you have any advice on opening the device? I've tried more than once, I wanted to upgrade the internal SD... Used a pointed thing to get in between the bezel and the device, I seem to have gotten through all of the glue but I can't manage to get the bezel off, for some reason.
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05-28-2017, 07:58 AM
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#9 |
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Junior Member
Posts: 5
Karma: 10
Join Date: May 2017
Device: Kobo Aura H20
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I used the plastic tool out of a mobile phone repair kit and slowly levered the top off whilst moving it around to break the glue.
https://www.dropbox.com/s/maytbni9d6...itled.jpg?dl=0 |
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05-28-2017, 07:59 AM
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#10 | |
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Junior Member
Posts: 5
Karma: 10
Join Date: May 2017
Device: Kobo Aura H20
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Quote:
Done. |
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05-28-2017, 10:34 AM
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#11 |
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Wizard
Posts: 2,855
Karma: 22003124
Join Date: Aug 2014
Device: Kobo Forma, Kobo Sage, Kobo Libra 2
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The device won't update if there isn't at least 20% power even if you side load it. Which should be more than enough to see the device through the update process
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