Error message when downloading Calibre

Twitink77 · 11-05-2016, 09:37 PM

I recently lost everything on my laptop, and had to take the hard drive out and install everything to this laptop. I am trying to download Calibre to this laptop and I keep getting this message. Does anyone know what I could do?

This installation package is not supported by this processor type. Contact your product vendor.

theducks · 11-05-2016, 10:19 PM

Calibre runs on Intel and AMD processors

If your new laptop uses ARM you will need someone to help you build a version that runs on a non-traditional platform

PeterT · 11-06-2016, 01:42 AM

If you're using Windows this probably means you downloaded the 64 bit version and you're not running a 64 bit version of Windows. Download the OTHER build for 32 bit Windows.

11-05-2016, 09:37 PM	#1
Twitink77 Junior Member Posts: 1 Karma: 10 Join Date: Nov 2016 Device: Kobo Arc	Error message when downloading Calibre I recently lost everything on my laptop, and had to take the hard drive out and install everything to this laptop. I am trying to download Calibre to this laptop and I keep getting this message. Does anyone know what I could do? This installation package is not supported by this processor type. Contact your product vendor.

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11-05-2016, 10:19 PM	#2
theducks Well trained by Cats Posts: 30,939 Karma: 60358908 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Calibre runs on Intel and AMD processors If your new laptop uses ARM you will need someone to help you build a version that runs on a non-traditional platform

11-06-2016, 01:42 AM	#3
PeterT Grand Sorcerer Posts: 13,377 Karma: 78877538 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	If you're using Windows this probably means you downloaded the 64 bit version and you're not running a 64 bit version of Windows. Download the OTHER build for 32 bit Windows.

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