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Old 10-12-2016, 09:22 AM   #1
musteman
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UNABLE TO INSTALL THE UPDATE ON MY KA1

I'm using mac osx and I cannot successfully run the update. I have unzipped the file and transferred the entire contents of the zip file into the device. When I unplugged the device does not detect any update.

I do not know what I'm doing wrong....I have tried to copy the entire folder Kobo-update-4.1.7729...I have also tried to copy only the individual files inside the folder...but not success... I even tried to copy the files in the device folder named Digital Editions...

Any suggestions will be appreciate it.

Alex
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Old 10-12-2016, 09:29 AM   #2
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Did you copy it into the .kobo folder (not root folder)?
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Old 10-12-2016, 09:35 AM   #3
musteman
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When i plug the device on my mac, i do not see any .kobo folder. Only folders with my books and a folder named digital editions. Maybe the folder is hidden and i need to setup something on my mac? Like show hidden files on windows?
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Old 10-12-2016, 09:37 AM   #4
Willa
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Quote:
Originally Posted by musteman View Post
When i plug the device on my mac, i do not see any .kobo folder. Only folders with my books and a folder named digital editions. Maybe the folder is hidden and i need to setup something on my mac? Like show hidden files on windows?
This post may help - I have it bookmarked for me - it also mentions Mac. Post # 2.
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Old 10-12-2016, 09:45 AM   #5
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You need to turn on showing of hidden files and directories in OS X. Here is a link to help you set OS X to do this.

http://www.macworld.co.uk/how-to/mac...unter-3520878/
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Old 10-12-2016, 09:51 AM   #6
musteman
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Thanks to all, finally I fixed the issue showing the hidden files.....clearly I must buy a windows computer again....
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Old 10-12-2016, 10:38 AM   #7
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Quote:
Originally Posted by musteman View Post
Thanks to all, finally I fixed the issue showing the hidden files.....clearly I must buy a windows computer again....
Don't say that! I am so frustrated with Windows 10 I'm almost ready to go to a Mac.
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Old 10-12-2016, 10:55 AM   #8
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Quote:
Originally Posted by musteman View Post
Thanks to all, finally I fixed the issue showing the hidden files.....clearly I must buy a windows computer again....
For your knowledge, the dot on folder name (or file name) means that is hidden.
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Old 10-12-2016, 05:53 PM   #9
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Quote:
Originally Posted by bookwurm70 View Post
Don't say that! I am so frustrated with Windows 10 I'm almost ready to go to a Mac.
Other than the USB issue that's since been fixed, what seems to be the problem with Windows 10?

OS X is not all that better. I've read of problems with USB devices and software no longer working after a new OS X release.
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Old 10-12-2016, 06:52 PM   #10
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Quote:
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Don't say that! I am so frustrated with Windows 10 I'm almost ready to go to a Mac.
So far the only real issue I still have with Windows 10 is having two SSDs in my laptop. If I remove the secondary and replace it with a mechanical HD, no issues. If both are installed, I get a hang every now and then and explorer restarts. Sadly since I need the speed to allow my VM collection to run, I have to live with the hangs.
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