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#1 |
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J
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Karma: 12590
Join Date: Mar 2009
Location: Canada
Device: SONY PRS 505/300, iRex DR800SG, Nook
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Missing ticket resolution
I submitted a ticket with 2 attachments a few days ago. I was trying to check for an answer. I found the 2 attachments referencing ticket number 254294 but I can't find that ticket on the system anywhere.
My problem was that I had an unprotected large PDF file. I extracted a few chapters and called it Part 1. Calibre now thinks Part 1 has a DRM for some reason and won't convert it to LRF. I checked the security properties and everything was clean and "allowed". I did upload a 2 page sample of my PDF and an image of the securities property. BTW - if I have a PDF set up for 8.5 x 11 with charts, what is the best way to get it to my Sony 505? Thanks. |
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#2 |
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creator of calibre
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 45,617
Karma: 28549044
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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This problem should be fixed in the latest release of calibre. And some tickets were deleted because of database corruption in the calibre website.
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