Mini Kobo Mini Touchscreen Problem

ChaoZ · 06-13-2016, 12:27 AM

I've owned my Kobo Mini since new and have used it off and on since then.
Recently I've noticed that the touchscreen seems to be unresponsive at the very bottom. As such, in the main menu I am unable to click on "Library | Bookstore | Extras". Worse yet, when reading, while I can bring up the bottom menu, I can't click on anything at the bottom, which means I can't change the text size etc. (Doing so just makes the menu go away).

Has anybody else encountered this? I've done a reset but it hasn't solved it. Firmware is at 3.4.1. Could be a hardware problem I guess, but everything else seems to work fine and I haven't dropped it or opened it.

Suggestions?

meeera · 06-13-2016, 01:54 AM

Quote:

Originally Posted by ChaoZ

I've owned my Kobo Mini since new and have used it off and on since then.
Recently I've noticed that the touchscreen seems to be unresponsive at the very bottom. As such, in the main menu I am unable to click on "Library | Bookstore | Extras". Worse yet, when reading, while I can bring up the bottom menu, I can't click on anything at the bottom, which means I can't change the text size etc. (Doing so just makes the menu go away).

Has anybody else encountered this? I've done a reset but it hasn't solved it. Firmware is at 3.4.1. Could be a hardware problem I guess, but everything else seems to work fine and I haven't dropped it or opened it.

Suggestions?

Have you done a good clean of the screen edges/corners, with a brush or compressed air?

ChaoZ · 06-13-2016, 06:24 AM

Quote:

Originally Posted by meeera

Have you done a good clean of the screen edges/corners, with a brush or compressed air?

I have cleaned it with a lint-free cloth, but don't have access to compressed air at the moment. Visually it looks clean.

06-13-2016, 12:27 AM	#1
ChaoZ Connoisseur Posts: 94 Karma: 192 Join Date: Jul 2010 Location: Toronto Device: Kindle 3, Kobo Mini, Kobo Touch	Kobo Mini Touchscreen Problem I've owned my Kobo Mini since new and have used it off and on since then. Recently I've noticed that the touchscreen seems to be unresponsive at the very bottom. As such, in the main menu I am unable to click on "Library \| Bookstore \| Extras". Worse yet, when reading, while I can bring up the bottom menu, I can't click on anything at the bottom, which means I can't change the text size etc. (Doing so just makes the menu go away). Has anybody else encountered this? I've done a reset but it hasn't solved it. Firmware is at 3.4.1. Could be a hardware problem I guess, but everything else seems to work fine and I haven't dropped it or opened it. Suggestions?

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