NOOK HD+ Failed to create folder

edlipson · 04-16-2016, 12:52 PM

Windows 10, can't download a book with Calibre 2.55. Different Nook, different PC, same OS level, no problem. Any hints at what to change to fix this?

calibre, version 2.55.0
ERROR: Error: Error communicating with device

Failed to create folder: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 584, in _upload_books
File "site-packages\calibre\devices\mtp\driver.py", line 425, in upload_books
File "site-packages\calibre\devices\mtp\driver.py", line 401, in ensure_parent
File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 404, in create_folder
WPDError: Failed to create folder: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

theducks · 04-16-2016, 02:01 PM

Maybe something is going on with MTP

the same message https://www.mobileread.com/forums/sho...36&postcount=1 on a different device

You might want to rollback to 2.54 while it gets attention

kovidgoyal · 04-16-2016, 10:20 PM

There were no changes to MTP in 2.55 -- this is a common problem with MTP based devices. Sooner or later they get flaky, and your only hope is to reset them. Unfortunately, the MTP stack in Android is nowhere near as robust as the USB mass storage stack.

04-16-2016, 12:52 PM	#1
edlipson Junior Member Posts: 3 Karma: 10 Join Date: Apr 2016 Device: Nook HD+	NOOK HD+ Failed to create folder Windows 10, can't download a book with Calibre 2.55. Different Nook, different PC, same OS level, no problem. Any hints at what to change to fix this? calibre, version 2.55.0 ERROR: Error: Error communicating with device Failed to create folder: hr=2147500037 facility=0 error_code=16389 description: Unspecified error Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 87, in run File "site-packages\calibre\gui2\device.py", line 584, in _upload_books File "site-packages\calibre\devices\mtp\driver.py", line 425, in upload_books File "site-packages\calibre\devices\mtp\driver.py", line 401, in ensure_parent File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread File "site-packages\calibre\devices\mtp\windows\driver.py", line 404, in create_folder WPDError: Failed to create folder: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

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04-16-2016, 02:01 PM	#2
theducks Well trained by Cats Posts: 30,928 Karma: 60358908 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	Maybe something is going on with MTP the same message https://www.mobileread.com/forums/sho...36&postcount=1 on a different device You might want to rollback to 2.54 while it gets attention

04-16-2016, 10:20 PM	#3
kovidgoyal creator of calibre Posts: 45,240 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	There were no changes to MTP in 2.55 -- this is a common problem with MTP based devices. Sooner or later they get flaky, and your only hope is to reset them. Unfortunately, the MTP stack in Android is nowhere near as robust as the USB mass storage stack.

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