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Old 04-15-2016, 05:10 PM   #1
Kirstendomenech
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Device: kindle fire hdx
help
everytime i try to connect me kindle to calibre this is what happens. It tells me they stopped communicating

Please help.



Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 216, in books
File "site-packages\calibre\devices\mtp\driver.py", line 188, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 178, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 149, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 439, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error
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Old 04-15-2016, 11:21 PM   #2
kovidgoyal
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That indicates an error of the device, usually rebooting both the device and cthe computer fixes it. If not, you can:

1) Try a different USB cable/port
2) Try resetting the device
3) Use one fo the wireless transfer described here: http://manual.calibre-ebook.com/faq....kindle-fire-hd
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Old 04-16-2016, 01:24 PM   #3
Kirstendomenech
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Device: kindle fire hdx
Calibre stops responding now right before the message. Any suggestions?
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Old 04-16-2016, 01:26 PM   #4
Kirstendomenech
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Device: kindle fire hdx
Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 216, in books
File "site-packages\calibre\devices\mtp\driver.py", line 188, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 178, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 149, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 439, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error
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Old 04-16-2016, 01:57 PM   #5
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Quote:
Originally Posted by Kirstendomenech View Post
Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 216, in books
File "site-packages\calibre\devices\mtp\driver.py", line 188, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 178, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 149, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 439, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error
Nothing has changed from your first post

Kovid is the Guru of Calibre.
Those ARE the best actions to try
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Old 04-16-2016, 02:02 PM   #6
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Something else may be going on, except this one is a Nook:
https://www.mobileread.com/forums/sho...28&postcount=1
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Old 04-16-2016, 07:49 PM   #7
Kirstendomenech
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Device: kindle fire hdx
I did try those tips and it didn't help..but thanks.
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