Kindle Paperwhite very slow!

stop__dreaming · 02-02-2016, 01:25 PM

Hi all,

Apologies if this has been discussed before but over the last couple of months I have been experiencing a very laggy system on my Paperwhite (6th Gen) and page turns can take around a couple of seconds which is really frustrating and I don't know why!

I haven't done/been advised of an update for some time now; do I have to manually do one and is this

Also, I've heard about re-booting by pressing the on button for 30 seconds which can sometimes help, but does this remove my current books and collections?

Cinisajoy · 02-02-2016, 01:28 PM

Yes rebooting is always a good first step. No, it does not erase anything.
It is just like restarting a computer.
A factory reset is what erases all the data. And that is a different process.
You can reboot without any fears.

HarryT · 02-03-2016, 08:13 AM

The most common cause of such performance issues is that one or more books have got stuck indexing. Go to the home screen, tap the "Search" button, and enter a string of random characters to search for. When the search results are returned, go to the "Text in Books" page of the search results and see if it says "XX items not yet indexed".

stop__dreaming · 02-03-2016, 03:09 PM

Re-started the Kindle and so far so good.

Thanks!

02-02-2016, 01:25 PM	#1
stop__dreaming Addict Posts: 202 Karma: 1211098 Join Date: Jan 2011 Location: Bristol, England Device: Kindle 3	Kindle Paperwhite very slow! Hi all, Apologies if this has been discussed before but over the last couple of months I have been experiencing a very laggy system on my Paperwhite (6th Gen) and page turns can take around a couple of seconds which is really frustrating and I don't know why! I haven't done/been advised of an update for some time now; do I have to manually do one and is this Also, I've heard about re-booting by pressing the on button for 30 seconds which can sometimes help, but does this remove my current books and collections?

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Kindle slow	vinny3777	Amazon Kindle	1	08-20-2014 10:11 AM
Troubleshooting Manage Your Kindle Page Loading Slow	Blossom	Amazon Kindle	11	01-07-2013 04:14 PM
PRS-600 Slow to Shut Down, Slow to Start	UniquelyMoi	Sony Reader	10	11-29-2010 04:57 PM
calibre - very slow conversion, very slow on PRS	cremofix	Calibre	3	06-10-2009 04:21 PM
Is the Kindle's SD Card reader slow?	dsip	Amazon Kindle	1	03-30-2009 03:54 PM

02-02-2016, 01:28 PM	#2
Cinisajoy Just a Yellow Smiley. Posts: 19,161 Karma: 83862859 Join Date: Jul 2015 Location: Texas Device: K4, K5, fire, kobo, galaxy	Yes rebooting is always a good first step. No, it does not erase anything. It is just like restarting a computer. A factory reset is what erases all the data. And that is a different process. You can reboot without any fears.

02-03-2016, 08:13 AM	#3
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	The most common cause of such performance issues is that one or more books have got stuck indexing. Go to the home screen, tap the "Search" button, and enter a string of random characters to search for. When the search results are returned, go to the "Text in Books" page of the search results and see if it says "XX items not yet indexed".

02-03-2016, 03:09 PM	#4
stop__dreaming Addict Posts: 202 Karma: 1211098 Join Date: Jan 2011 Location: Bristol, England Device: Kindle 3	Re-started the Kindle and so far so good. Thanks!

Advert