2 new Paperwhites - one won't index books

gers1978 · 12-06-2015, 06:42 AM

I bought 2 brand new 2015 Paperwhites, one for my mum's Xmas, one for my dad's.

I put 185 books onto my dad's, using Calibre, all books converted to "new" mobi format. They went on perfectly, covers, etc, all showing properly, and when I searched for a nonsense string like "hgogdjhg" I got the usual message saying "185 books not yet indexed", then after a while "180 not indexed" and so on until they were done.

I did the exact same thing on my mum's, 134 books, but this time when I do the "nonsense" search, it says "134 books not yet indexed" and never changed, I checked 4 or 5 times over a fairly long period, the 134 never reduced. Then, suddenly, it said 0. However I know they are not indexed, because when I search for a term that I know for a fact is in some of the books, it still says 0 found.

On my dad's, when I search for a term I know for a fact is in some of the books, it find them just fine.

Both on firmware 5.6.5.

Any ideas?

HarryT · 12-06-2015, 07:03 AM

Delete the books from the problematic Kindle and reload them again in small batches of no more than about 20 books. The indexing process can occasionally get stuck and abort, which is what seems to have happened here. Keep the Kindle connected to a wall charger, and wait for each batch of books to finish indexing before loading the next.

12-06-2015, 06:42 AM	#1
gers1978 Addict Posts: 392 Karma: 1008414 Join Date: Jun 2011 Device: Kindle	2 new Paperwhites - one won't index books I bought 2 brand new 2015 Paperwhites, one for my mum's Xmas, one for my dad's. I put 185 books onto my dad's, using Calibre, all books converted to "new" mobi format. They went on perfectly, covers, etc, all showing properly, and when I searched for a nonsense string like "hgogdjhg" I got the usual message saying "185 books not yet indexed", then after a while "180 not indexed" and so on until they were done. I did the exact same thing on my mum's, 134 books, but this time when I do the "nonsense" search, it says "134 books not yet indexed" and never changed, I checked 4 or 5 times over a fairly long period, the 134 never reduced. Then, suddenly, it said 0. However I know they are not indexed, because when I search for a term that I know for a fact is in some of the books, it still says 0 found. On my dad's, when I search for a term I know for a fact is in some of the books, it find them just fine. Both on firmware 5.6.5. Any ideas?

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12-06-2015, 07:03 AM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Delete the books from the problematic Kindle and reload them again in small batches of no more than about 20 books. The indexing process can occasionally get stuck and abort, which is what seems to have happened here. Keep the Kindle connected to a wall charger, and wait for each batch of books to finish indexing before loading the next.

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