Kobo Touch Freezing While Reading

aust77 · 05-27-2015, 04:13 PM

Hey all,

I have owned my Kobo Touch for ~3 years now (since around Christmas 2012) and for the first 2.5 it worked like a charm, allowing me to read hundreds of hours of KePubs and ePubs both. In the past 8 months due to school I had not had much time to put my Kobo to use but now that I have finished for the year I have been back to reading regularly.

Unfortunately, the Touch is freezing every ~10 pages (it is somewhat irregular, but if I were to take an average of the frequency it would be this). The touch screen (turn page forward/back, and pressing the center to open that menu interface), home button and power button are all completely unresponsive for 1-2 minutes, enough to be a major frustration and immensely disruptive to the quality of the read. This has occurred with two sideloaded ePubs now; one added through Calibre and a second through Digital Editions (I downloaded the ebook from my local library's website as a limited-time .acsm).

I did a factory reset yesterday and noticed the issue after the same length of time as usual. I have synced several times, have re-done the initial configuration through Kobo Desktop, and know that the reader is on 3.11. Any ideas?

Regards,

aust77

davidfor · 05-27-2015, 09:02 PM

aust77: There have been a few similar reports and discussion of this in the past. Some have been fixed successfully and some haven't. A search for "touch freeze" or "touch freezing" should find them.

filmo · 05-27-2015, 11:26 PM

Check if correct date time is set.

Does it freeze when you're reading same book and maybe not when reading a different book? I've had poorly formatted book cause strange problems with my Kobo and this could be another variation.

Try charging it for long time with different charger and cable.

05-27-2015, 04:13 PM	#1
aust77 Junior Member Posts: 1 Karma: 10 Join Date: May 2015 Device: Kobo Touch	Kobo Touch Freezing While Reading Hey all, I have owned my Kobo Touch for ~3 years now (since around Christmas 2012) and for the first 2.5 it worked like a charm, allowing me to read hundreds of hours of KePubs and ePubs both. In the past 8 months due to school I had not had much time to put my Kobo to use but now that I have finished for the year I have been back to reading regularly. Unfortunately, the Touch is freezing every ~10 pages (it is somewhat irregular, but if I were to take an average of the frequency it would be this). The touch screen (turn page forward/back, and pressing the center to open that menu interface), home button and power button are all completely unresponsive for 1-2 minutes, enough to be a major frustration and immensely disruptive to the quality of the read. This has occurred with two sideloaded ePubs now; one added through Calibre and a second through Digital Editions (I downloaded the ebook from my local library's website as a limited-time .acsm). I did a factory reset yesterday and noticed the issue after the same length of time as usual. I have synced several times, have re-done the initial configuration through Kobo Desktop, and know that the reader is on 3.11. Any ideas? Regards, aust77

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05-27-2015, 09:02 PM	#2
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	aust77: There have been a few similar reports and discussion of this in the past. Some have been fixed successfully and some haven't. A search for "touch freeze" or "touch freezing" should find them.

05-27-2015, 11:26 PM	#3
filmo Wizard Posts: 1,326 Karma: 1077205 Join Date: Jun 2011 Device: Kobo Touch, Sony T1, Kobo Mini	Check if correct date time is set. Does it freeze when you're reading same book and maybe not when reading a different book? I've had poorly formatted book cause strange problems with my Kobo and this could be another variation. Try charging it for long time with different charger and cable.

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