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Old 01-02-2015, 09:41 PM   #1
LadyKate
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Comment on how fast Calibre problems are addressed
I felt a need to comment on this.

I put in a bug report because a mobi file was converting with major problems (text and chapters missing).

It was addressed and corrected within a couple of days and the fix in the next update rollout!

There is no commercial software that has that level of support!

Kovid has created a great product and provides better than good support!

A big thank you!
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Old 01-02-2015, 09:43 PM   #2
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Old 01-02-2015, 10:15 PM   #3
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Quote:
Originally Posted by LadyKate View Post
I felt a need to comment on this.

I put in a bug report because a mobi file was converting with major problems (text and chapters missing).

It was addressed and corrected within a couple of days and the fix in the next update rollout!

There is no commercial software that has that level of support!

Kovid has created a great product and provides better than good support!

A big thank you!
I agree 100%.
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Old 01-03-2015, 10:21 AM   #4
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Quote:
Originally Posted by LadyKate View Post
I felt a need to comment on this.

I put in a bug report because a mobi file was converting with major problems (text and chapters missing).

It was addressed and corrected within a couple of days and the fix in the next update rollout!

There is no commercial software that has that level of support!

Kovid has created a great product and provides better than good support!

A big thank you!
I agree (vociferously!) as well.
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Old 01-03-2015, 03:48 PM   #5
BetterRed
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Quote:
Originally Posted by LadyKate View Post
I felt a need to comment on this.

I put in a bug report because a mobi file was converting with major problems (text and chapters missing).

It was addressed and corrected within a couple of days and the fix in the next update rollout!

There is no commercial software that has that level of support!

Kovid has created a great product and provides better than good support!

A big thank you!


I'll also move this to the main calibre forum. Not everyone does conversions

And in the spirit of one of Kovid's oft used expressions - Donations are welcome

BR
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