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Old 11-11-2014, 02:44 AM   #1
gleefter
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6&7 on keypad not working

i have a kobo glo and when i am asked to apply my password i cannot get the numbers 6 or 7 to work in fact when i tap 7 i get 8 ,i have two books pending which will not download, please help, i dropped my kobo onto the carpet ,would this have done it?
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Old 11-11-2014, 04:16 AM   #2
davidfor
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A likely reason is that there is some dirt stuck under the bezel. Cleaning around ethe dge of the screen will probably fix it.
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Old 11-11-2014, 07:34 AM   #3
PeterT
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You could also install Kobo Desktop and do the download of the pending books via it.
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Old 11-11-2014, 11:01 AM   #4
Ripplinger
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Agree with davidfor. Use canned air and blow all around under the bezel, or use a soft bristled brush to clean out under it.
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