Kobo desktop app on Mac

pgaunt · 06-28-2014, 01:28 PM

Has anyone ever managed to get the Kobo desktop app to run on a Mac running Mavericks? On both my Macs it crashes on start-up and despite trying all sorts of different things (reinstalling etc) I've had no success whatsoever.

Cosimo · 06-28-2014, 08:13 PM

I installed it about 10 days ago with no issues, running OS X 10.9.3.

meeera · 06-29-2014, 12:24 AM

Runs here on Mavericks (I just opened it to test), but I don't use it. Wifi setup FTW. Try installing it in a different user account on your Mac as your next troubleshooting step.

pgaunt · 06-29-2014, 02:28 AM

Quote:

Originally Posted by meeera

Runs here on Mavericks (I just opened it to test), but I don't use it. Wifi setup FTW. Try installing it in a different user account on your Mac as your next troubleshooting step.

Tried that with both existing users, guest user and newly created users. Won't run in any of them on either machine (10.9.3 on both).

I suppose the next question should be is it really worth bothering?

Sharkus · 07-02-2014, 10:26 AM

I've been running v3.8.0 on 10.9.3 and just upgraded to 10.9.4 this morning and the Kobo Desktop App is running without issue.

You mention that you uninstalled the app. Did you just delete the app, or any associated files too?

Can you try the following:
1. Ensure the Kobo app is not running.

2. Delete the Kobo app from the Applications folder

3. Switch to Finder and go to the "Go" menu and select the "Go to Folder..." option, enter this in the dialog that appears ~/Library/Application Support/

4. Locate the "Kobo" folder and delete it

5. Switch to Finder and go to the "Go" menu and select the "Go to Folder..." option, enter this in the dialog that appears ~/Library/Preferences/

6. Locate the file named "com.kobo.Kobo Desktop Edition.plist" (depending on how you have things set up, you may not see the .plist portion of the filename) and delete it.

7. Ensure the trash is emptied to fully remove these files

8. Download the latest Kobo Desktop app from here: http://www.kobosetup.com

9. Mount the disk image and copy the Kobo.app file to the Applications folder

Double click on the Kobo.app in the Applications folder and see if it launches.

DNSB · 07-02-2014, 02:20 PM

Quote:

Originally Posted by pgaunt

Has anyone ever managed to get the Kobo desktop app to run on a Mac running Mavericks? On both my Macs it crashes on start-up and despite trying all sorts of different things (reinstalling etc) I've had no success whatsoever.

I just tried installing the Kobo desktop app on Mavericks 10.9.4 running under VMWare Workstation on a PC. Installed, synced with Kobo, connected my Aura HD and updated reading life, etc. The ereader sync was very slow but then it's going through several levels of hardware redirection.

Regards,
David

pgaunt · 07-02-2014, 03:31 PM

Quote:

Originally Posted by Sharkus

I've been running v3.8.0 on 10.9.3 and just upgraded to 10.9.4 this morning and the Kobo Desktop App is running without issue.

Tried all that before. Just tried it again. No difference. Still crashes on both Macs (desktop and laptop). That's with 10.9.4.

06-28-2014, 01:28 PM	#1
pgaunt Member Posts: 23 Karma: 10 Join Date: Jun 2014 Device: Kobo Aura	Kobo desktop app on Mac Has anyone ever managed to get the Kobo desktop app to run on a Mac running Mavericks? On both my Macs it crashes on start-up and despite trying all sorts of different things (reinstalling etc) I've had no success whatsoever.

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06-28-2014, 08:13 PM	#2
Cosimo Groupie Posts: 160 Karma: 3337854 Join Date: Jun 2014 Device: Kobo Glo HD	I installed it about 10 days ago with no issues, running OS X 10.9.3.

06-29-2014, 12:24 AM	#3
meeera Grand Sorcerer Posts: 5,799 Karma: 68407974 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	Runs here on Mavericks (I just opened it to test), but I don't use it. Wifi setup FTW. Try installing it in a different user account on your Mac as your next troubleshooting step.

07-02-2014, 10:26 AM	#5
Sharkus Evangelist Posts: 444 Karma: 2269648 Join Date: Jun 2010 Location: Toronto Device: Kobo: Original, WiFi, Touch, Aura, Aura H20, MiniGloHD ;) iOS app	I've been running v3.8.0 on 10.9.3 and just upgraded to 10.9.4 this morning and the Kobo Desktop App is running without issue. You mention that you uninstalled the app. Did you just delete the app, or any associated files too? Can you try the following: 1. Ensure the Kobo app is not running. 2. Delete the Kobo app from the Applications folder 3. Switch to Finder and go to the "Go" menu and select the "Go to Folder..." option, enter this in the dialog that appears ~/Library/Application Support/ 4. Locate the "Kobo" folder and delete it 5. Switch to Finder and go to the "Go" menu and select the "Go to Folder..." option, enter this in the dialog that appears ~/Library/Preferences/ 6. Locate the file named "com.kobo.Kobo Desktop Edition.plist" (depending on how you have things set up, you may not see the .plist portion of the filename) and delete it. 7. Ensure the trash is emptied to fully remove these files 8. Download the latest Kobo Desktop app from here: http://www.kobosetup.com 9. Mount the disk image and copy the Kobo.app file to the Applications folder Double click on the Kobo.app in the Applications folder and see if it launches.

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