Kobo Glo Freezing

driftingsong · 06-24-2014, 10:56 AM

My Kobo Glo has been freezing. It was doing fine for months and months when there were only maximum 6 books on it at a time. Then I loaded a bunch of books on it for the summer (all from the indigo website, about 40 of them) That's when the issues started and every 2 pages it would pause and I couldn't restart it with the switch at the top. I had to reset it with a pin EVERY TIME.

This happened more times than I could count, and eventually I reset it onto factory settings then deleted over half of my books. It kept pausing, and I kept deleting more and more books in hopes it would work again. The reason why I can't just return the device is I Live in Qatar and I need it for overseas travel. I'm hoping the issue can be resolved, because this device is less than 6 months old.

Open to any suggestions. Thank you.

Ken Maltby · 06-24-2014, 12:33 PM

It appears that this is a recently discovered problem for the Glo and Mini running the 3.3 FW. The current discussion makes no correlation with the number of ebooks on the device. There may be an issue with the internal uSD card, though. Github shows the issue being worked on. You might try 3.2.0 or whatever the FW your Glo had before 3.3.0

Luck;
Ken

06-24-2014, 10:56 AM	#1
driftingsong Junior Member Posts: 1 Karma: 10 Join Date: Jun 2014 Device: Kobo Glo	Kobo Glo Freezing My Kobo Glo has been freezing. It was doing fine for months and months when there were only maximum 6 books on it at a time. Then I loaded a bunch of books on it for the summer (all from the indigo website, about 40 of them) That's when the issues started and every 2 pages it would pause and I couldn't restart it with the switch at the top. I had to reset it with a pin EVERY TIME. This happened more times than I could count, and eventually I reset it onto factory settings then deleted over half of my books. It kept pausing, and I kept deleting more and more books in hopes it would work again. The reason why I can't just return the device is I Live in Qatar and I need it for overseas travel. I'm hoping the issue can be resolved, because this device is less than 6 months old. Open to any suggestions. Thank you.

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06-24-2014, 12:33 PM	#2
Ken Maltby Wizard Posts: 4,466 Karma: 6900052 Join Date: Dec 2009 Location: The Heart of Texas Device: Boox Note2, AuraHD, PDA,	It appears that this is a recently discovered problem for the Glo and Mini running the 3.3 FW. The current discussion makes no correlation with the number of ebooks on the device. There may be an issue with the internal uSD card, though. Github shows the issue being worked on. You might try 3.2.0 or whatever the FW your Glo had before 3.3.0 Luck; Ken

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