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Old 04-09-2014, 01:03 PM   #1
highstream
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Error installing 1.31 64-bit

See the attached screenshot for the error during the install. The program did seem to work properly afterwards though. I did update to Win 8.1.1 yesterday, in case it's relevant, because I never encountered this before.
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Old 04-09-2014, 04:52 PM   #2
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If, as you say, Calibre is working ok I wouldn't worry about it. Windows 8 has a good reputation for sorting issues out for itself.

If it turns out that there is a continuing problem installing Calibre updates and other new applications then it would appear there may a permissions problem to the folder mentioned or the account used. But, for myself, I would not worry about this unless you have an ongoing problem.

But for the sake of good housekeeping and good order, after the new 8.1 update did you reboot the PC before you installed the Calibre update (I know the update reboots the PC 1 or more times itself, but did you take it upon yourself to do another)?

Also, after installing new update to 8.1 did you do another manual check for updates? Depending on the version of 8.1 you will likely get another couple of updates to add to those just installed, their installation being dependant on the existence of the previous ones. I doubt any omission of these would have resulted in the message you got, but mention it just from a housekeeping point of view.

Last edited by AnotherCat; 04-09-2014 at 04:56 PM.
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Old 04-09-2014, 05:08 PM   #3
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I did get all the updates, including today's, and did all the reboots and a couple more. Windows 8.1 is weird about admin rights and so I've "taken ownership" of about everything, although I've never shown any errors with calibre before.

Btw, it would be nice if during the install there was that typical "add icon to desktop" choice box. My calibre icon is renamed and so each install adds a new one. Thanks,
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Old 04-09-2014, 05:45 PM   #4
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Quote:
Originally Posted by highstream View Post
...Btw, it would be nice if during the install there was that typical "add icon to desktop" choice box. My calibre icon is renamed and so each install adds a new one. Thanks,
Unless something has changed recently, when you install a Calibre update one of the windows along the way has a "Custom" button option which when opened allows one to deny installation of a desktop shortcut (it may not use those words). In my experience the tile on the Windows Start page is not changed in any way and I assume that should you use a desktop shortcut (I don't, I have the Start Page set up to be far more efficient for my own purposes) if you deny adding a short cut in the Calibre custom install it will leave any existing one alone.

Note, I have not tested this as I have 1.31 installed already so can only test by uninstalling and reinstalling (with it installed already one gets the repair, change, etc options type window).
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Old 04-09-2014, 07:00 PM   #5
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@highstream - To avoid having a shortcut on the desktop, click the Advanced button on the License agreement dialogue and deselect it

What do the permissions settings look like on that registry key, I've attached mine (Win 7), I don't think this stuff has changed much, if at all.

when you install a Windown [sic] update that does a restart, it does some housekeeping after the restart and the system becomes usable. It's not truly finished until you get the - Updates installed do you want to take a look - notification. Immediately after the Win 7 March patches I tried to install something (not calibre) before that notify popped - it said something like "bugger off - there's another install already running". Was OK after the notify.

BR
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Old 04-09-2014, 07:56 PM   #6
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Yeah, you're right, it must be in the custom option, although the standardized phrasing of the choices is a bit strong and confusing: "Entire feature will be unavailable" (permanently, temporarily? - I assume the latter). The thing is with most programs the desktop icon option, along with others, gets its own screen during the install, rather than being behind a "custom install." In the case of the icon, that makes sense because most installs will not be the first.
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Old 04-09-2014, 09:01 PM   #7
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Originally Posted by BetterRed View Post
...What do the permissions settings look like on that registry key, I've attached mine (Win 7), I don't think this stuff has changed much, if at all.

when you install a Windown [sic] update that does a restart...
Permissions have changed in Win 8, to somewhere between a bit more than "if at all" and a bit less than "quite a lot" . I am on the boat at the moment (no, not fun, been blowing up to 40 knots and pouring with rain ) with only a 32 bit PC, if I get a chance I'll have a look at a 64 bit PC and see what its relevant permissions are when I get home tonight.

The update this week for Win 8.1 was a major one, from memory about 800MB for 64 bit and 500MB for 32 bit versions of Pro (those MBs included some small Office ones though) and forced several restarts so not much room for missing anything there.
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Old 04-09-2014, 09:16 PM   #8
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See attachment for what the key looks like here.
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Old 04-09-2014, 11:31 PM   #9
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Quote:
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See attachment for what the key looks like here.
Odd that the permissions are not inherited - not that that should make any difference

But otherwise it looks the same, SYSTEM and Admins have Full Control and Users have Read.

The only use calibre makes of the registry relates to un-installing it, and probably reinstalling it. And that's done by the Trusted Installed program, not by calibre itself. I'm not sure what sequence things happen, but I suspect the files are copied first before the registry entries are updated. That Folders key appears to contain a 'composite' index of everything that Windows thinks is in the Program Files and Program Files (X86) folders.

FWIW I appear to have ~65+ values for calibre in HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ins taller\Folders, the first and last entries are

Code:
Name:            C:\Program Files\Calibre2\
Name:            C:\Program Files\Calibre2\resources\viewer\mathjax\jax\output\SVG\fonts\TeX\Typewriter\
The fact that calibre itself doesn't use the registry explains why the error is not causing any problems - be interesting to see what happens on next release install.

Re the icon - what you see is pretty much what you see for any MSI install that uses its 'Product Features' facility. What you select/deselect in there is permanent until you change it, so if in 6 months time you decide you'd like a desktop shortcut, you can change it at the next install - or in a Repair (I think).

BR
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Old 04-10-2014, 12:15 AM   #10
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...if I get a chance I'll have a look at a 64 bit PC and see what its relevant permissions are when I get home tonight...
Came home early to get away from the wind and rain , so here it is.

Key field order below is Principal|Access|Inherited from|Applies to:

Users|Read|MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Installer|This key and subkeys

Administrators|Full Control|MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Installer|This key and subkeys

SYSTEM|Full Control|MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Installer|This key and subkeys

CREATOR OWNER|Full Control|MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Installer|Subkeys only

ALL APPLICATION PACKAGES|Read|MACHINE\SOFTWARE\Microsoft\Windows\C urrentVersion\Installer|This key and subkeys

Note: Here "Administrators" are user accounts given Administrator priviledges, not the normally hidden elevated "Administrator" (n.b. only Win 7 and Win 8 have the normally hidden elevated administrative Administrator).

EDIT: \CurrentVersion\ is all one word, NO spurious spaces in it as it insists on displaying in the post for me e.g. \Current Version\" is incorrect.

Last edited by AnotherCat; 04-10-2014 at 12:28 AM. Reason: Tried to correct to "\CurrentVersion\" for all Principals, but still shows with a spurious space in it here??
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Old 04-10-2014, 12:38 AM   #11
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...FWIW I appear to have ~65+ values for calibre in HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ins taller\Folders...BR
Verified for Win 8.1 also (didn't count them but quite a bunch of Calibre2 folders).
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Old 04-10-2014, 11:26 AM   #12
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@AnotherCat, if you use a code block spaces should not be added. For anything where exact copy-pasting or character representation is desired, you should be using [code]. For this and other reasons.
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Old 04-10-2014, 03:57 PM   #13
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AC, not sure what you're saying (maybe not to me?). Are you suggesting going through and resetting permissions for each item?
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Old 04-10-2014, 04:54 PM   #14
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@AnotherCat, if you use a code block spaces should not be added. For anything where exact copy-pasting or character representation is desired, you should be using [code]. For this and other reasons.
The root of the matter was I drafted the post outside of the forum's editor, which normally gives me no problem, and I did not have time to devote to a better fix when the space appeared as I had pressing things to get done elsewhere.

It was quickest to on this occasion to just try a couple of edits and when they failed to add a quick note which I would have expected clarified what was intended. Ordinarily I would have gone on to the alternative of snipping the permissions window or otherwise fixed the text had I had the time.
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Old 04-10-2014, 04:57 PM   #15
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@AnotherCat, if you use a code block spaces should not be added. For anything where exact copy-pasting or character representation is desired, you should be using [code]. For this and other reasons.
Or better yet post a screen shot - given that's what me and the OP both posted

Quote:
Originally Posted by highstream View Post
AC, not sure what you're saying (maybe not to me?). Are you suggesting going through and resetting permissions for each item?
@highstream - I don't think so (hope not), I think he was just letting us know what permissions he has on that registry key on his Win 8 system. Which are not the same as yours, and in that there's an entry for SYSTEM with special permissions, they're closer to what I have on my Win 7 system.

If there are any further ramifications of your problems I wouldn't expect you won't see them until you install version 1.32.

I discovered something else that's interesting - in HKLM\..../Folders registry key I found references to the 64 sub-folders within in the Program Files\Calibre2 folder.

However, there are 80 sub-folders in Program Files\Calibre2 folder. I'm not sure on what basis the Trusted Installer creates those registry entries, I assumed it was based on the presence of the sub-folders. No, none of the sub-folders folders are empty.

I'm not inclined to spend any more time on it, even though I did find a 'cute' program for listing and extracting the content of .msi files - Less Msiérables

BR

Last edited by BetterRed; 04-10-2014 at 05:50 PM.
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