PB912 restarts itself

mr_peppe · 03-02-2014, 03:14 PM

Hi, I purchased the Pocketbook 912 in October 2012, and it always worked properly. After a few months I upgraded the firmware to version 2.1.3 with no problems.
Now, from a few weeks, once in a while the device restarts itself, as if it were turned off and on. No warning, no message, no apparent reason.
Does anyone has ideas about the cause?
This behavior seems to happen more frequently day by day, and it's annoying. What can I do?
thanks

Billi · 03-03-2014, 12:25 PM

Maybe a dying battery?

mr_peppe · 03-03-2014, 06:18 PM

I don't know. The battery level seems to be normal, and doesn't change after these restarts. The charging holds up as usual.

rkomar · 03-03-2014, 08:09 PM

Perhaps there is an ebook on the device that causes problem when the library index is being constructed. You can disable the indexing via Settings->Advanced_Settings->System->Library->Library_Data_Update. See if your resets stop happening. If so, you'll have to find the book that is the problem and remove it.

Otherwise, if you have WiFi available and aren't afraid of the Unix command line, you can install my utelnetd daemon and log in to the device from a PC while you're reading with it. You can monitor various things (kernel messages, free memory, CPU usage) to see if something stands out. Hopefully, it's a software issue rather than failing hardware.

03-02-2014, 03:14 PM	#1
mr_peppe Junior Member Posts: 5 Karma: 10 Join Date: Mar 2014 Device: Pocketbook 912	PB912 restarts itself Hi, I purchased the Pocketbook 912 in October 2012, and it always worked properly. After a few months I upgraded the firmware to version 2.1.3 with no problems. Now, from a few weeks, once in a while the device restarts itself, as if it were turned off and on. No warning, no message, no apparent reason. Does anyone has ideas about the cause? This behavior seems to happen more frequently day by day, and it's annoying. What can I do? thanks

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03-03-2014, 12:25 PM	#2
Billi Wizard Posts: 3,388 Karma: 14190103 Join Date: Jun 2009 Location: Berlin Device: Cybook, iRex, PB, Onyx	Maybe a dying battery?

03-03-2014, 06:18 PM	#3
mr_peppe Junior Member Posts: 5 Karma: 10 Join Date: Mar 2014 Device: Pocketbook 912	I don't know. The battery level seems to be normal, and doesn't change after these restarts. The charging holds up as usual.

03-03-2014, 08:09 PM	#4
rkomar Wizard Posts: 3,067 Karma: 18821071 Join Date: Oct 2010 Location: Sudbury, ON, Canada Device: PRS-505, PB 902, PRS-T1, PB 623, PB 840, PB 633	Perhaps there is an ebook on the device that causes problem when the library index is being constructed. You can disable the indexing via Settings->Advanced_Settings->System->Library->Library_Data_Update. See if your resets stop happening. If so, you'll have to find the book that is the problem and remove it. Otherwise, if you have WiFi available and aren't afraid of the Unix command line, you can install my utelnetd daemon and log in to the device from a PC while you're reading with it. You can monitor various things (kernel messages, free memory, CPU usage) to see if something stands out. Hopefully, it's a software issue rather than failing hardware.

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