Mobi format books fail to load.

Irish_Rover · 02-17-2014, 11:43 AM

I recently downloaded a couple of mobi files from the net, added them to Calibre and loaded them on to my Kindle 3.3. They appear on my Kindle but when I attempt to open them I am referred back to Amazon and they fail to open. The same two files will open on my wife's Kindle 3.3 without any problem. This is a new experience for me and I've never encountered any problem before. I have also converted them to AZW3 format bit this makes no difference.

Anyone got any idea what's going on?

theducks · 02-17-2014, 01:07 PM

Quote:

Originally Posted by Irish_Rover

I recently downloaded a couple of mobi files from the net, added them to Calibre and loaded them on to my Kindle 3.3. They appear on my Kindle but when I attempt to open them I am referred back to Amazon and they fail to open. The same two files will open on my wife's Kindle 3.3 without any problem. This is a new experience for me and I've never encountered any problem before. I have also converted them to AZW3 format bit this makes no difference.

Anyone got any idea what's going on?

I suspect the K3's are at differing Firmware levels.

Irish_Rover · 02-17-2014, 03:53 PM

How do I check and, if they are, where do i get the upgrade and how do i actually update them? Sorry if this has been asked before but am new to this game!

theducks · 02-17-2014, 03:55 PM

Quote:

Originally Posted by Irish_Rover

How do I check and, if they are, where do i get the upgrade and how do i actually update them? Sorry if this has been asked before but am new to this game!

Log into you Kindle account. that should tell you where to check and how to update (if you need to)

This is not a Calibre question

Irish_Rover · 02-17-2014, 06:35 PM

Thanks for the information. I don't normally display my total ignorance in public! Perhaps I'll know better next time.

eschwartz · 02-17-2014, 08:04 PM

Kindle Keyboard software updates here: http://www.amazon.com/gp/help/custom...deId=200529700

Only the latest update (3.4) gave the ability to read the azw3 format, IIRC.

Irish_Rover · 02-18-2014, 12:35 PM

Many thanks for this info eschwartz. Will make sure both our kindles are up to date.

02-17-2014, 11:43 AM	#1
Irish_Rover Junior Member Posts: 4 Karma: 10 Join Date: Feb 2014 Device: Kindle	Mobi format books fail to load. I recently downloaded a couple of mobi files from the net, added them to Calibre and loaded them on to my Kindle 3.3. They appear on my Kindle but when I attempt to open them I am referred back to Amazon and they fail to open. The same two files will open on my wife's Kindle 3.3 without any problem. This is a new experience for me and I've never encountered any problem before. I have also converted them to AZW3 format bit this makes no difference. Anyone got any idea what's going on?

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02-17-2014, 03:53 PM	#3
Irish_Rover Junior Member Posts: 4 Karma: 10 Join Date: Feb 2014 Device: Kindle	How do I check and, if they are, where do i get the upgrade and how do i actually update them? Sorry if this has been asked before but am new to this game!

02-17-2014, 06:35 PM	#5
Irish_Rover Junior Member Posts: 4 Karma: 10 Join Date: Feb 2014 Device: Kindle	Thanks for the information. I don't normally display my total ignorance in public! Perhaps I'll know better next time.

02-17-2014, 08:04 PM	#6
eschwartz Ex-Helpdesk Junkie Posts: 19,421 Karma: 85400180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	Kindle Keyboard software updates here: http://www.amazon.com/gp/help/custom...deId=200529700 Only the latest update (3.4) gave the ability to read the azw3 format, IIRC.

02-18-2014, 12:35 PM	#7
Irish_Rover Junior Member Posts: 4 Karma: 10 Join Date: Feb 2014 Device: Kindle	Many thanks for this info eschwartz. Will make sure both our kindles are up to date.

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