Calibre installation issues on Windows Vista

Dwoof · 10-26-2013, 10:52 AM

Hello,

I installed Calibre 1.6.0 onto a Toshiba Satellite L305 laptop running Windows Vista Home Premium.

Now when the machine tries to boot up I receive an error from the Visual C++ runtime library saying the application asked to be terminated abnormally, or something like that. Click OK, wait for awhile, the same error message pops up, over and over. I'm never able to boot the machine normally.

So, boot in Safe Mode with Networking. Go to Control Panel, Programs, try to uninstall Calibre and get a message the Windows Installer Service could not be accessed.

Also, zero System Restore points to go back to.

An hour on the phone with Microsoft Support and $99 later and I still have a computer that can only boot up in Safe Mode. Not acceptable.

Any and all advice/help would be appreciated!

Thanks!

theducks · 10-26-2013, 04:43 PM

Quote:

Originally Posted by Dwoof

Hello,

I installed Calibre 1.6.0 onto a Toshiba Satellite L305 laptop running Windows Vista Home Premium.

Now when the machine tries to boot up I receive an error from the Visual C++ runtime library saying the application asked to be terminated abnormally, or something like that. Click OK, wait for awhile, the same error message pops up, over and over. I'm never able to boot the machine normally.

So, boot in Safe Mode with Networking. Go to Control Panel, Programs, try to uninstall Calibre and get a message the Windows Installer Service could not be accessed.

Also, zero System Restore points to go back to.

An hour on the phone with Microsoft Support and $99 later and I still have a computer that can only boot up in Safe Mode. Not acceptable.

Any and all advice/help would be appreciated!

Thanks!

Calibre is NOT a boot time program.
You would still need to Logon to Have it start and that would be IF YOU had added Calibre to the startup folder (not a standard Calibre install)

Katsunami · 10-26-2013, 07:34 PM

Sorry to hear about your issues, but I think this is not a Calibre-related program. As far as I know, Calibre never starts any service when booting the computer. At least, it doesn't on mine.

Have you downloaded it from the Calibre website, or from somewhere else?

If you try to normally boot the computer, can you get into the desktop at some point, or isn't even that possible?

The only thing I could think of (if you don't have any restore points) is to press F8 during boot, and then choose "Last known good configuration". Then Windows will revert its registry to the point it was at when the system booted and shut down normally the last time.

If even that doesn't help, I think a reinstallation is the only option remaining; it will be faster (and cheaper) than trying to have the system fixed.

10-26-2013, 10:52 AM	#1
Dwoof Junior Member Posts: 1 Karma: 10 Join Date: Oct 2013 Device: none	Calibre installation issues on Windows Vista Hello, I installed Calibre 1.6.0 onto a Toshiba Satellite L305 laptop running Windows Vista Home Premium. Now when the machine tries to boot up I receive an error from the Visual C++ runtime library saying the application asked to be terminated abnormally, or something like that. Click OK, wait for awhile, the same error message pops up, over and over. I'm never able to boot the machine normally. So, boot in Safe Mode with Networking. Go to Control Panel, Programs, try to uninstall Calibre and get a message the Windows Installer Service could not be accessed. Also, zero System Restore points to go back to. An hour on the phone with Microsoft Support and $99 later and I still have a computer that can only boot up in Safe Mode. Not acceptable. Any and all advice/help would be appreciated! Thanks!

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Can't install Calibre on Windows Vista	jo jo	Devices	8	12-27-2012 02:44 PM
Installation Issues on Windows 7 x64	nennig	Calibre	14	09-08-2011 02:12 AM
Calibre Installation Issues	abradaxis	Calibre	4	04-23-2011 03:53 PM
PRS-300 PRS-300 and Windows XP/ Vista issues	enygmatic	Sony Reader	4	01-03-2010 02:03 PM
Calibre - Ever on 64 bit Vista or Windows 7?	estral	Calibre	16	08-22-2009 04:38 PM

10-26-2013, 07:34 PM	#3
Katsunami Grand Sorcerer Posts: 6,111 Karma: 34000001 Join Date: Mar 2008 Device: KPW1, KA1	Sorry to hear about your issues, but I think this is not a Calibre-related program. As far as I know, Calibre never starts any service when booting the computer. At least, it doesn't on mine. Have you downloaded it from the Calibre website, or from somewhere else? If you try to normally boot the computer, can you get into the desktop at some point, or isn't even that possible? The only thing I could think of (if you don't have any restore points) is to press F8 during boot, and then choose "Last known good configuration". Then Windows will revert its registry to the point it was at when the system booted and shut down normally the last time. If even that doesn't help, I think a reinstallation is the only option remaining; it will be faster (and cheaper) than trying to have the system fixed.

Advert