Kobo Touch Stopped Processing

[midsm]

I had downloaded books from my computer to the Kobo, and then disconnected the Kobo from the computer. The Kobo started processing the content then stopped at 13%. Now nothing is happening and I can't access the Kobo.
Any help would be appreciated.

[filmo]

With no details of your books sources, how many books you loaded onto your Kobo, and are books loaded onto internal memory or SD card.

If your using SD card first format the card with full overwrite format option using the SD card Association formatting tool.
https://www.sdcard.org/downloads/for.../eula_windows/

If you just loaded 5000 books it will take a long time the reader to process those books. Then the question is it really still processing or hung up in some loop just spinning the processing indicator? We can only wish it would skip the problem books that can not be entered into database and list problem books. This bug has been around for years with no fix. Load a few books at a time makes it easier to find books causing your problem. If your loading 5000 books 1000 books might be a few books, but much fewer makes it easier to find problem book. So this might be inconvenient way to waste time. If your knowledgeable about database used by the reader you can look for the last book entered into data base which is one causing processing problem. Otherwise first load fewest books that must be on the reader then slowly add more until problem book is found.

[DNSB]

Originally Posted by midsm

I had downloaded books from my computer to the Kobo, and then disconnected the Kobo from the computer. The Kobo started processing the content then stopped at 13%. Now nothing is happening and I can't access the Kobo.
Any help would be appreciated.

Unfortunately, this is sometimes a sign that you are attempting to process an ebook that is corrupted. If you copied over a large number of ebooks, it becomes fun trying to locate the corrupted file.

Have you tried a pinhole reset? And if so, does your Kobo start up, go back to processing and hang again? In that case, you may want to do a factory reset. After the factory reset, you can try loading your books in small batches to locate the one(s) that are causing issues.

Another possibility is that your battery was not fully charged and you may want to connect it to the computer or a wall charger to charge for a couple of hours before trying the reset and/or factory reset.

Regards,
David

[PeterT]

Or the battery has died on the Kobo...

[jackastor]

Originally Posted by midsm

I had downloaded books from my computer to the Kobo, and then disconnected the Kobo from the computer. The Kobo started processing the content then stopped at 13%. Now nothing is happening and I can't access the Kobo.
Any help would be appreciated.

I have had this happen. However A simple fix would be to plug it on and do a pinhole reset. The books will be processed and the 13% done will most likely be already in your library.

regards

Jack