Slightly off: Contacting publisher for sales support?

avid01 · 07-15-2013, 09:18 AM

I tried to contact the following ones for some really mundane sales/support question:

http://www.wisefoolpress.com/ - No contact info

http://speakfromday1.com/ - No contact info on the sales site but I found another contact for him on his blog but no answer

What are your thoughts of not providing sales support?

CWatkinsNash · 07-15-2013, 11:01 AM

I would avoid any sales site that didn't provide contact information prior to sale, especially since both domains use a private registration service.

At least in the case of the first one, the books are also available at trusted retail sites.

Dr. Drib · 07-15-2013, 12:00 PM

I would avoid them like the plague.

In fact, they are now completely forgotten.

Don

avid01 · 07-17-2013, 03:39 AM

Actually, in the case of the first one my question would be if the 2nd edition is a change over the 1st edition. I guess the publisher was the source of answer for this question while the retailer would might have no clue.

Quote:

Originally Posted by Dr. Drib

In fact, they are now completely forgotten.

I don't understand what you mean by this.

Dr. Drib · 07-17-2013, 08:57 AM

Quote:

Originally Posted by avid01

Actually, in the case of the first one my question would be if the 2nd edition is a change over the 1st edition. I guess the publisher was the source of answer for this question while the retailer would might have no clue.

I don't understand what you mean by this.

It means that I feel they are engaging in tactics that verge on the dishonest and, furthermore, that I find these same tactics insulting. I'm not going to spend more time with them or even think about them. In fact, they are completely forgotten.

Don

mobilelover · 07-17-2013, 09:25 AM

I think you should not buy books from these guys with no contact info. These are affiliate sites and may run away with your money.

07-15-2013, 09:18 AM	#1
avid01 Addict Posts: 300 Karma: 2000410 Join Date: Jan 2012 Device: Kindle 4	Slightly off: Contacting publisher for sales support? I tried to contact the following ones for some really mundane sales/support question: http://www.wisefoolpress.com/ - No contact info http://speakfromday1.com/ - No contact info on the sales site but I found another contact for him on his blog but no answer What are your thoughts of not providing sales support?

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07-15-2013, 11:01 AM	#2
CWatkinsNash IOC Chief Archivist Posts: 3,950 Karma: 53868218 Join Date: Dec 2010 Location: Fruitland Park, FL, USA Device: Meebook M7, Paperwhite 2021, Fire HD 8+, Fire HD 10+, Lenovo Tab P12	I would avoid any sales site that didn't provide contact information prior to sale, especially since both domains use a private registration service. At least in the case of the first one, the books are also available at trusted retail sites.

07-15-2013, 12:00 PM	#3
Dr. Drib Grand Sorcerer Posts: 45,441 Karma: 59592133 Join Date: Jan 2007 Location: Peru Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour	I would avoid them like the plague. In fact, they are now completely forgotten. Don

07-17-2013, 09:25 AM	#6
mobilelover Enthusiast Posts: 31 Karma: 670838 Join Date: Mar 2013 Device: ipad	I think you should not buy books from these guys with no contact info. These are affiliate sites and may run away with your money.

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