Touch Last stable firmware?

MacEachaidh · 04-14-2013, 09:08 PM

I'm finding the latest firmware 2.4 to be ... problematic. ePubs that worked fine before now send the screen to solid black, then bounce back to the Home screen.

I'm thinking I'll need to do a reset, then update the firmware again. What's the generally-agreed most stable release of relatively recent firmwares?

PeterT · 04-14-2013, 09:27 PM

I think others have found that a reset of the database solved issues like this for 2.4.0.

danskmacabre · 04-14-2013, 09:29 PM

Quote:

Originally Posted by PeterT

I think others have found that a reset of the database solved issues like this for 2.4.0.

When you say "reset database" is this the same as restoring to factory settings and updating or something else?

PeterT · 04-14-2013, 09:47 PM

I mean the reset done by a logout on the device; Settings | Account | SIGN OUT

This has the effect of leaving the firmware as is, but dropping the sqlite database on the device, and removing the Adobe Authorization and Facebook Account info.

If you save the .adobe-digital-editions directory and it's contents before the signout, you can restore it afterwards and avoid having to redo the ADE setup.

davidfor · 04-14-2013, 09:50 PM

Peter is referring to logging out on the device. That replaces the current database with a new empty on and restarts the device. Then you log in and do the basic setup. The advantage is that it doesn't wipe the user partition so that you don't have to reload any sideloaded books. There is a good chance that this will solve the problems you are seeing.

danskmacabre · 04-14-2013, 09:59 PM

Thanks David and Peter, I appreciate that. Good to know in future when things go pear shaped.

MacEachaidh · 04-14-2013, 11:00 PM

Ta from me as well.

I hadn't encountered anything like this before — not even on the dreaded 2.0 update.

MacEachaidh · 04-14-2013, 11:20 PM

Nope, didn't help.

And with FW 2.4, you can't (at least, I couldn't) log out and log back in again. It requires connecting to the Kobo desktop and setting everything up from scratch.

So: wha was the last stable firmware, again?

PeterT · 04-14-2013, 11:40 PM

We never said you could log in again; yes.... it WILL require you to redo setup but you do not have to go through firmware upgrades again.

Most people find that that solves their issues with faulty books

GeoffR · 04-14-2013, 11:45 PM

Quote:

Originally Posted by MacEachaidh

Nope, didn't help.

And with FW 2.4, you can't (at least, I couldn't) log out and log back in again. It requires connecting to the Kobo desktop and setting everything up from scratch.

So: wha was the last stable firmware, again?

2.4.0 and 2.3.2 have both been 100% rock solid for me. 2.3.1 and 2.1.5 were a bit flakey at times.

MacEachaidh · 04-14-2013, 11:52 PM

No, it hasn't, but thanks for the suggestion.

I did log out once on the 2.0 update, but I could log back in on the device itself. Now, even though I've connected with the Kobo Desktop and let it go through its (incredibly slow!!) machinations and "ejected" the device when all was done, the device on rebooting still says I'm not logged and wants me to reconnect to the Kobo Desktop. I seem to be stuck in a loop.

2.4 seems unreiiable to me. No-one wants to suggest what might be a stable firmware? Pleaser?

P.S. I don't think the book is faulty. It works fine on both Sigil and ADE.

robko · 04-15-2013, 12:01 AM

Quote:

Originally Posted by MacEachaidh

I did log out once on the 2.0 update, but I could log back in on the device itself. Now, even though I've connected with the Kobo Desktop and let it go through its (incredibly slow!!) machinations and "ejected" the device when all was done, the device on rebooting still says I'm not logged and wants me to reconnect to the Kobo Desktop. I seem to be stuck in a loop.

P.S. I don't think the book is faulty. It works fine on both Sigil and ADE.

Have you done a complete factory reset and upgrade again? If you're getting stuck in a loop trying to log back in that sounds like something is generally screwed up in your firmware. You will need to connect to Kobo to re-download any Kobo books after you log back in, but what you're describing sounds different.

And the reason that logging out and back in often solves the problem is that it rebuilds the database that the Kobo is working off, so even if the book works fine on Sigil and ADE, it (or records related to it) may be screwed up in your Kobo database which is why it isn't working.

MacEachaidh · 04-15-2013, 12:09 AM

Thanks robko, and yes I understand that.

But I'm still left with the question of what to upgrade *to*. If I remember correctly, my machine came with 1.7. I've had no problems prior to 2.4, so do I assume 2.4 isn't a great update, or just that something happens to have gone wrong now? You see my perspective, surely? So far, for me, 2.4 hasn't scrubbed up well.

PeterT · 04-15-2013, 12:30 AM

The problem you are going to run into is how to avoid the automatic updates when you redo the setup after any reset.

Kobo Desktop will upgrade itself to the current version when run. In turn, it will also push the current f/w to your device during the setup. You could before the device disconnects delete the upgrade files from the .kobo directory; ie manifest.md5sum, KoboRoot.tgz and the entire upgrade folder, and then replace them by the version you want to use.

MacEachaidh · 04-15-2013, 12:39 AM

Thanks for those suggestions, Peter.

Ummm ... I'm still no wiser on what version to use! ;-)

04-14-2013, 09:08 PM	#1
MacEachaidh Browser Posts: 745 Karma: 578294 Join Date: Apr 2010 Location: Australia Device: Kobo Touch, Kobo Aura HD	Last stable firmware? I'm finding the latest firmware 2.4 to be ... problematic. ePubs that worked fine before now send the screen to solid black, then bounce back to the Home screen. I'm thinking I'll need to do a reset, then update the firmware again. What's the generally-agreed most stable release of relatively recent firmwares?

04-14-2013, 09:50 PM	#5
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	Peter is referring to logging out on the device. That replaces the current database with a new empty on and restarts the device. Then you log in and do the basic setup. The advantage is that it doesn't wipe the user partition so that you don't have to reload any sideloaded books. There is a good chance that this will solve the problems you are seeing. Last edited by davidfor; 04-14-2013 at 09:51 PM. Reason: Beaten again.

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04-14-2013, 09:27 PM	#2
PeterT Grand Sorcerer Posts: 13,285 Karma: 78869092 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	I think others have found that a reset of the database solved issues like this for 2.4.0.

04-14-2013, 09:47 PM	#4
PeterT Grand Sorcerer Posts: 13,285 Karma: 78869092 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	I mean the reset done by a logout on the device; Settings \| Account \| SIGN OUT This has the effect of leaving the firmware as is, but dropping the sqlite database on the device, and removing the Adobe Authorization and Facebook Account info. If you save the .adobe-digital-editions directory and it's contents before the signout, you can restore it afterwards and avoid having to redo the ADE setup.

04-14-2013, 09:59 PM	#6
danskmacabre Guru Posts: 733 Karma: 3593438 Join Date: Jun 2011 Location: Australia Device: Kobo Glo. Galaxy Tab S 8.4	Thanks David and Peter, I appreciate that. Good to know in future when things go pear shaped.

04-14-2013, 11:00 PM	#7
MacEachaidh Browser Posts: 745 Karma: 578294 Join Date: Apr 2010 Location: Australia Device: Kobo Touch, Kobo Aura HD	Ta from me as well. I hadn't encountered anything like this before — not even on the dreaded 2.0 update.

04-14-2013, 11:20 PM	#8
MacEachaidh Browser Posts: 745 Karma: 578294 Join Date: Apr 2010 Location: Australia Device: Kobo Touch, Kobo Aura HD	Nope, didn't help. And with FW 2.4, you can't (at least, I couldn't) log out and log back in again. It requires connecting to the Kobo desktop and setting everything up from scratch. So: wha was the last stable firmware, again?

04-14-2013, 11:40 PM	#9
PeterT Grand Sorcerer Posts: 13,285 Karma: 78869092 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	We never said you could log in again; yes.... it WILL require you to redo setup but you do not have to go through firmware upgrades again. Most people find that that solves their issues with faulty books

04-14-2013, 11:52 PM	#11
MacEachaidh Browser Posts: 745 Karma: 578294 Join Date: Apr 2010 Location: Australia Device: Kobo Touch, Kobo Aura HD	No, it hasn't, but thanks for the suggestion. I did log out once on the 2.0 update, but I could log back in on the device itself. Now, even though I've connected with the Kobo Desktop and let it go through its (incredibly slow!!) machinations and "ejected" the device when all was done, the device on rebooting still says I'm not logged and wants me to reconnect to the Kobo Desktop. I seem to be stuck in a loop. 2.4 seems unreiiable to me. No-one wants to suggest what might be a stable firmware? Pleaser? P.S. I don't think the book is faulty. It works fine on both Sigil and ADE.

04-15-2013, 12:09 AM	#13
MacEachaidh Browser Posts: 745 Karma: 578294 Join Date: Apr 2010 Location: Australia Device: Kobo Touch, Kobo Aura HD	Thanks robko, and yes I understand that. But I'm still left with the question of what to upgrade to. If I remember correctly, my machine came with 1.7. I've had no problems prior to 2.4, so do I assume 2.4 isn't a great update, or just that something happens to have gone wrong now? You see my perspective, surely? So far, for me, 2.4 hasn't scrubbed up well.

04-15-2013, 12:30 AM	#14
PeterT Grand Sorcerer Posts: 13,285 Karma: 78869092 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	The problem you are going to run into is how to avoid the automatic updates when you redo the setup after any reset. Kobo Desktop will upgrade itself to the current version when run. In turn, it will also push the current f/w to your device during the setup. You could before the device disconnects delete the upgrade files from the .kobo directory; ie manifest.md5sum, KoboRoot.tgz and the entire upgrade folder, and then replace them by the version you want to use.

04-15-2013, 12:39 AM	#15
MacEachaidh Browser Posts: 745 Karma: 578294 Join Date: Apr 2010 Location: Australia Device: Kobo Touch, Kobo Aura HD	Thanks for those suggestions, Peter. Ummm ... I'm still no wiser on what version to use! ;-)

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