03-02-2013, 03:52 PM
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#1 |
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Member
  Posts: 11
Karma: 475502
Join Date: May 2012
Device: Kindle 4 NT
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Screen savers do not show up on K4 NT
I just unsubscribed from Special Offers on my Kindle. I would assume the default screen savers would then be displayed when the device goes to sleep. But my screen is blank. I reseted my Kindle to factory defaults and that didn't work either. How can I fix this? Is there a way to completely restore the device?
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03-02-2013, 04:26 PM
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#2 |
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Wizard
Posts: 3,144
Karma: 8426142
Join Date: Jun 2008
Location: Chicago, IL
Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD
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I'd get in touch with Kindle Customer Service. I recall other people having similar problems after unsubscribing which CS was able to resolve.
If you are in the US: Amazon Kindle customer service (1-866-321-8851) |
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03-02-2013, 05:46 PM
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#3 | |
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Member
Posts: 11
Karma: 475502
Join Date: May 2012
Device: Kindle 4 NT
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Quote:
Called them up. They were no help. They said it was because my device was derigstered. The only reason that's the case is because I factory reset it and didn't log back in to see if they show up then. So I tried it anyway and yeah it didn't work. Still a blank screen. She says the device shouldn't show anything because I took that feature away when I unsubscribed from the SO. That doesn't make any sense. I just want my wallpapers back. It's why I unsubscribed in the first place! |
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03-02-2013, 06:24 PM
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#4 |
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Wizard
Posts: 3,144
Karma: 8426142
Join Date: Jun 2008
Location: Chicago, IL
Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD
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Call again and talk to someone else.
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03-05-2013, 01:19 AM
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#5 | |
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Member
Posts: 11
Karma: 475502
Join Date: May 2012
Device: Kindle 4 NT
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Quote:
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