Can't sync over wifi, "Something went wrong..."

stewacide · 10-11-2017, 04:40 PM

I have a Kobo Glo HD and an H2O rev-2. Both will connect to my wifi network, but both give the same error when trying to update/sync. I assume this is some problem connecting to Kobo's servers, but I can't figure out why. No other devices have ever had trouble with this wifi access point (Linksys running DD-WRT).

Ideas?

stewacide · 10-11-2017, 04:41 PM

Also the Kobo desktop application can connect no problem.

It'll sync to Pocket, and connect to the Kobo store, but firmware checks/downloads fail. This is especially annoying on the Glo since the USB data connection, and I'm trying to see if it's usable using only Wifi.

davidfor · 10-11-2017, 09:05 PM

Have you restarted the devices? Most times in the past that I have seen that, a restart solves it. The other times it was an issue in my ADSL connection or router and needed to restart that. But, I haven't seen that for a long time as I no longer use ADSL and have replaced the router.

10-11-2017, 04:40 PM	#1
stewacide Groupie Posts: 197 Karma: 1086780 Join Date: Jul 2012 Device: Kobo H2O Ed. 2, Glo HD, Glo, Touch, Clara HD	Can't sync over wifi, "Something went wrong..." I have a Kobo Glo HD and an H2O rev-2. Both will connect to my wifi network, but both give the same error when trying to update/sync. I assume this is some problem connecting to Kobo's servers, but I can't figure out why. No other devices have ever had trouble with this wifi access point (Linksys running DD-WRT). Ideas?

10-11-2017, 04:41 PM	#2
stewacide Groupie Posts: 197 Karma: 1086780 Join Date: Jul 2012 Device: Kobo H2O Ed. 2, Glo HD, Glo, Touch, Clara HD	Also the Kobo desktop application can connect no problem. It'll sync to Pocket, and connect to the Kobo store, but firmware checks/downloads fail. This is especially annoying on the Glo since the USB data connection, and I'm trying to see if it's usable using only Wifi. Last edited by stewacide; 10-11-2017 at 04:51 PM.

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10-11-2017, 09:05 PM	#3
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	Have you restarted the devices? Most times in the past that I have seen that, a restart solves it. The other times it was an issue in my ADSL connection or router and needed to restart that. But, I haven't seen that for a long time as I no longer use ADSL and have replaced the router.

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