Help! My KNT4 has a password on it and I can't acess it!

coolwes123 · 09-27-2012, 07:43 PM

I have a bunch of important documents on my kindle including my notepad app because I am writing a story and if I were to reset my kindle I would lose all my works! D: I anyone knows a way that might help PLEASE DO!!!

thrawed · 09-27-2012, 08:30 PM

What would be the point of password protection if any random person could bypass it? You could try contacting amazon, but they'll probably have the same answer: you should have backed it up.

DustyDisks · 09-27-2012, 08:38 PM

I do not have a clue, but can you use the usb cable? Or does the kindle ask for a password when it is connected to a pc?

If not maybe copy everything you can over to your pc and then do a hard reset?

Just guessing.

geekmaster · 09-27-2012, 08:40 PM

Quote:

Originally Posted by coolwes123

I have a bunch of important documents on my kindle including my notepad app because I am writing a story and if I were to reset my kindle I would lose all my works! D: I anyone knows a way that might help PLEASE DO!!!

If all else fails:
MfgTool. Boot diags. Export USB. Copy off your stuff.

Loosheesh · 09-27-2012, 10:36 PM

Quote:

Originally Posted by DustyDisks

I do not have a clue, but can you use the usb cable? Or does the kindle ask for a password when it is connected to a pc?

If not maybe copy everything you can over to your pc and then do a hard reset?

Just guessing.

Yes, you need to put in the password before it will connect to the PC.

geekmaster · 09-27-2012, 11:52 PM

USB export from diags probably doesn't need that password. Try it.

daffy4u · 09-27-2012, 11:59 PM

Quote:

Originally Posted by coolwes123

I have a bunch of important documents on my kindle including my notepad app because I am writing a story and if I were to reset my kindle I would lose all my works! D: I anyone knows a way that might help PLEASE DO!!!

From the Kindle Support page:

Quote:

If you cannot remember the password for your Kindle, you can reset your password to regain access. Resetting your password will delete all content on your Kindle and you'll need to register your Kindle again before downloading items from Your Kindle Library on Amazon.com.

To reset your Kindle if you don't have the password:

Press and hold the power button to turn on the device or exit sleep mode.
Enter "resetmykindle" in the password field. Press the Keyboard button to return to the password menu and select submit using the 5-way controller.
Wait several minutes while your Kindle restarts.

geekmaster · 09-28-2012, 12:04 AM

The OP said he wants to keep his content. Use diags USB export. If that doesn't work I know ways that will absolutely work.

Do not do a factory reset, or his content will be erased.

daffy4u · 09-28-2012, 12:08 AM

Would the notepad app notes be backed up on the Amazon servers? I don't have that app, so I'm not familiar.

EDIT: Well, it turns out I do own this app. I purchased it early in 2011 and forgot I had it. I found the help pages for the app here and here. The app has a backup and restore option but in this case if the backup files aren't also copied to a computer, they will be lost with a reset.

I tried saving a test note to see if it would show up with my personal documents and so far I don't see anything. So geekmaster, it looks like your plan might be the only way to help.

HarryT · 09-28-2012, 01:25 AM

If these documents are "important", why don't you have a backup of them?

Blossom · 09-28-2012, 02:01 AM

Writing a story on the K4?

It's keyboard is not optimal for writing more then a few words. Who put the password on there maybe they might know it.

geekmaster · 09-28-2012, 02:05 AM

Quote:

Originally Posted by daffy4u

... So geekmaster, it looks like your plan might be the only way to help.

I prefer to trust people, and go by the assumption that physical possession authorizes access.

The K4 can boot to diags, by using MfgTool from the Dev Corner "select boot" thread. From there, you can either export (share) the USB drive using that item in the main menu, or you can start an SSH shell from menu N-U-Z-X.

There is more information in the Dev Corner. Look in the K4 index wiki (and other indexes). Start with the Master Index sticky thread in the Dev Corner. Ask there. More people in the Dev Corner can help you with questions about diags and SSH and USBnetworking...

09-27-2012, 07:43 PM	#1
coolwes123 Junior Member Posts: 6 Karma: 10 Join Date: Jul 2012 Device: Kindle	Help! My KNT4 has a password on it and I can't acess it! I have a bunch of important documents on my kindle including my notepad app because I am writing a story and if I were to reset my kindle I would lose all my works! D: I anyone knows a way that might help PLEASE DO!!!

09-28-2012, 12:04 AM	#8
geekmaster Carpe diem, c'est la vie. Posts: 6,433 Karma: 10773670 Join Date: Nov 2011 Location: Multiverse 6627A Device: K1 to PW3	The OP said he wants to keep his content. Use diags USB export. If that doesn't work I know ways that will absolutely work. Do not do a factory reset, or his content will be erased. Last edited by geekmaster; 09-28-2012 at 12:15 AM.

09-28-2012, 12:08 AM	#9
daffy4u I'm Super Kindle-icious Posts: 6,734 Karma: 2434103 Join Date: Apr 2008 Location: Long Drive, Calinadia Candafornia Device: KDXG, KT, Oasis	Would the notepad app notes be backed up on the Amazon servers? I don't have that app, so I'm not familiar. EDIT: Well, it turns out I do own this app. I purchased it early in 2011 and forgot I had it. I found the help pages for the app here and here. The app has a backup and restore option but in this case if the backup files aren't also copied to a computer, they will be lost with a reset. I tried saving a test note to see if it would show up with my personal documents and so far I don't see anything. So geekmaster, it looks like your plan might be the only way to help. Last edited by daffy4u; 09-28-2012 at 12:38 AM. Reason: Additional information

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09-27-2012, 08:30 PM	#2
thrawed Junior Member Posts: 1 Karma: 10 Join Date: Sep 2012 Device: Kindle 4 NT B	What would be the point of password protection if any random person could bypass it? You could try contacting amazon, but they'll probably have the same answer: you should have backed it up.

09-27-2012, 08:38 PM	#3
DustyDisks Old Fart In Training Posts: 534 Karma: 2742476 Join Date: Jan 2011 Location: Gladewater, Texas Device: K3+3g/KFHD 7"/Nexus 7/Nexus 7.2	I do not have a clue, but can you use the usb cable? Or does the kindle ask for a password when it is connected to a pc? If not maybe copy everything you can over to your pc and then do a hard reset? Just guessing.

09-27-2012, 11:52 PM	#6
geekmaster Carpe diem, c'est la vie. Posts: 6,433 Karma: 10773670 Join Date: Nov 2011 Location: Multiverse 6627A Device: K1 to PW3	USB export from diags probably doesn't need that password. Try it.

09-28-2012, 01:25 AM	#10
HarryT eBook Enthusiast Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	If these documents are "important", why don't you have a backup of them?

09-28-2012, 02:01 AM	#11
Blossom Treasure Seeker Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices	Writing a story on the K4? It's keyboard is not optimal for writing more then a few words. Who put the password on there maybe they might know it.

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