kobo touch not charging

Akabotoff · 05-20-2012, 07:29 PM

I have tried plugging into the wall as a well as all the USB ports on my laptop my ereader will not charge but my daughters will charge what do you suggest to try to fix this ?

taming · 05-21-2012, 01:41 AM

You may have a borked reader. Return it if you can, open a help ticket if you cannot.

cutterjohn42 · 05-21-2012, 03:57 PM

Mine just bricked itself. (And it never got any better since their second fw and if anything went downhill!)

1. Factory Reset -> Restoring to Factory blah blah... -> flashy LED -> power off
2. if you power on goto step 1

Thing's a total POS as is their firmware.

So tomorrow morning I'll be out and moving onto a Nook Touch or another Sony as both are actual quality *gasp* yes quality devices unlike this POS which has been nothing but trouble. (I've had mine since July 2011 and had their older WiFi reader which was OK(crappy fw again but not nearly as craptastic as their touch. I know that I'd be able to get warranty but I've had it with their crap quality, so it's not even worth the money to ship it to them to "fix"(i.e. replace with another new or refurbished one).

PeterT · 05-21-2012, 04:23 PM

Do you have an SD card in it? If so, try a reset with the card out.

cutterjohn42 · 05-21-2012, 05:04 PM

Quote:

Originally Posted by PeterT

Do you have an SD card in it? If so, try a reset with the card out.

Nope did that too. Now in possession of a non-shite shiny new Nook Simple Touch... buh bye Kobo and no thanks for the horrendous last year of self-resetting, multi-tap page turns, self corrupting of dbs, etc.

cutterjohn42 · 09-17-2012, 01:08 PM

Well... it's been several(almost 1/3 of a year actually) months now, and boy I CERTAINLY do NOT miss multi-tapping to get pages to turn.

I use the nook simple touch quite a bit, i.e. as often as I did my kobo touch, and I've had NONE of the problems with the nook that I did with the kobo touch. So much happier with the Nook Simple Touch that I wish that I had switched to a different brand sooner instead of futilely hoping for a fix via fw with kobo. (Of course I just did that with ATI too... awful drivers(and they're damned quick to drop support of GPU models)... back to nVidia and happier again.)

EldRick · 09-17-2012, 06:18 PM

My experience was similar. I returned the (early) Kobo Touch and bought a Nook Touch, and it was rock-solid. I finally wound up with a Sony 950, which has also been stable.

I've lost patience with annoyingly buggy devices, and Kobo has yet to show any stable software, but, in the spirit of forgive and forget, I plan to try a Kobo Mini for its promised typographic capabilities and physical size, if they ever actually get around to selling them in the U.S. I'll buy it from NewEgg, as I've had good experience with their returns policy.

05-20-2012, 07:29 PM	#1
Akabotoff Junior Member Posts: 1 Karma: 10 Join Date: May 2012 Device: kobo touch	kobo touch not charging I have tried plugging into the wall as a well as all the USB ports on my laptop my ereader will not charge but my daughters will charge what do you suggest to try to fix this ?

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05-21-2012, 01:41 AM	#2
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	You may have a borked reader. Return it if you can, open a help ticket if you cannot.

05-21-2012, 03:57 PM	#3
cutterjohn42 Addict Posts: 274 Karma: 1029955 Join Date: Feb 2009 Device: Palm IIIx, EBM-911, REB-1100(dead), PRS-505	Mine just bricked itself. (And it never got any better since their second fw and if anything went downhill!) 1. Factory Reset -> Restoring to Factory blah blah... -> flashy LED -> power off 2. if you power on goto step 1 Thing's a total POS as is their firmware. So tomorrow morning I'll be out and moving onto a Nook Touch or another Sony as both are actual quality gasp yes quality devices unlike this POS which has been nothing but trouble. (I've had mine since July 2011 and had their older WiFi reader which was OK(crappy fw again but not nearly as craptastic as their touch. I know that I'd be able to get warranty but I've had it with their crap quality, so it's not even worth the money to ship it to them to "fix"(i.e. replace with another new or refurbished one).

05-21-2012, 04:23 PM	#4
PeterT Grand Sorcerer Posts: 13,511 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Do you have an SD card in it? If so, try a reset with the card out.

09-17-2012, 01:08 PM	#6
cutterjohn42 Addict Posts: 274 Karma: 1029955 Join Date: Feb 2009 Device: Palm IIIx, EBM-911, REB-1100(dead), PRS-505	Well... it's been several(almost 1/3 of a year actually) months now, and boy I CERTAINLY do NOT miss multi-tapping to get pages to turn. I use the nook simple touch quite a bit, i.e. as often as I did my kobo touch, and I've had NONE of the problems with the nook that I did with the kobo touch. So much happier with the Nook Simple Touch that I wish that I had switched to a different brand sooner instead of futilely hoping for a fix via fw with kobo. (Of course I just did that with ATI too... awful drivers(and they're damned quick to drop support of GPU models)... back to nVidia and happier again.)

09-17-2012, 06:18 PM	#7
EldRick Evangelist Posts: 470 Karma: 112801 Join Date: Aug 2010 Device: Aura H2O (i86, M96C, Mini&Glo, PRS-950, STR, K-Touch, K-DX, K-3)	My experience was similar. I returned the (early) Kobo Touch and bought a Nook Touch, and it was rock-solid. I finally wound up with a Sony 950, which has also been stable. I've lost patience with annoyingly buggy devices, and Kobo has yet to show any stable software, but, in the spirit of forgive and forget, I plan to try a Kobo Mini for its promised typographic capabilities and physical size, if they ever actually get around to selling them in the U.S. I'll buy it from NewEgg, as I've had good experience with their returns policy.

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