Can anyone point me to help for Overdrive..

abbynormal52 · 01-02-2017, 11:23 AM

..with library2go? All weekend I can't log into my library2go with my new Kindle Fire. This also happens in my laptop (win 10) library to go, and on my old Nook. I get this error message:

Library Server message - Greetings from Koha PATRON EXPIRED

Thanks in advance for anyone that might be able to tell me about this, or maybe just point me in the right direction. I can't call the library because they are closed here today.

Thanks again, denise PS A Very Happy New Year to ALL

AnemicOak · 01-03-2017, 12:00 AM

"Patron Expired" sounds like an expired library card (or a glitch in their system telling them it's expired).

OverDrive doesn't do direct user support. It's set up so that the local library is the support contact and they contact OD if it's not something they can handle themselves.

Blossom · 01-03-2017, 01:17 AM

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01-02-2017, 11:23 AM	#1
abbynormal52 Groupie Posts: 171 Karma: 191418 Join Date: Mar 2015 Location: Crescent City, CA Device: Fire Tablet 7"	Can anyone point me to help for Overdrive.. ..with library2go? All weekend I can't log into my library2go with my new Kindle Fire. This also happens in my laptop (win 10) library to go, and on my old Nook. I get this error message: Library Server message - Greetings from Koha PATRON EXPIRED Thanks in advance for anyone that might be able to tell me about this, or maybe just point me in the right direction. I can't call the library because they are closed here today. Thanks again, denise PS *A Very Happy New Year to ALL*

01-03-2017, 01:17 AM	#3
Blossom Treasure Seeker Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices	Moderator Notice Duplicate Thread Continue Discussion Here Thread Closed Sent from my XT1528 Last edited by Blossom; 01-03-2017 at 01:21 AM.

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01-03-2017, 12:00 AM	#2
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	"Patron Expired" sounds like an expired library card (or a glitch in their system telling them it's expired). OverDrive doesn't do direct user support. It's set up so that the local library is the support contact and they contact OD if it's not something they can handle themselves.

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