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Old 05-23-2012, 05:47 PM   #1
nathansuchy
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Kindle 3.3 Help :(
Hi i jailbroke my kindle and put lots of software lost the uninstaller files is there a factory restore image I need it as soon as possibal...
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Old 05-23-2012, 05:59 PM   #2
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The hack should have had uninstall software with it.
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Old 05-23-2012, 06:28 PM   #3
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To perform a factory reset:
From your home screen, press the menu button. Travel to 'Settings'. Once in the settings screen, press the menu button again. There is now an option in the menu to restore to factory settings. Note that your kindle will become deregistered and you will lose all your books, though, so be prepared for a minute or two of work afterwards!
Last edited by kleinste; 05-23-2012 at 06:29 PM. Reason: grammar!
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Old 05-23-2012, 06:58 PM   #4
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Quote:
Originally Posted by kleinste View Post
To perform a factory reset:
From your home screen, press the menu button. Travel to 'Settings'. Once in the settings screen, press the menu button again. There is now an option in the menu to restore to factory settings. Note that your kindle will become deregistered and you will lose all your books, though, so be prepared for a minute or two of work afterwards!
That does not remove hacks, and it can make removing hacks even more difficult. You can read MUCH more about this in many posts in the kindle developer's corner forum.
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Old 05-23-2012, 07:46 PM   #5
nathansuchy
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Originally Posted by geekmaster View Post
That does not remove hacks, and it can make removing hacks even more difficult. You can read MUCH more about this in many posts in the kindle developer's corner forum.
I tried everything now. Using factory reset does not work. Does anyone have a factory reset image i have a kindle keyboard wifi only on version 3.3 how do i fix this. I asked amazon they said i can send my kindle to them but they cannot give me the image. Does anyone have anyideas?
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Old 05-23-2012, 08:00 PM   #6
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I think your only option is to identify the jailbreak that you used, and locate the uninstaller for it.
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Old 05-23-2012, 08:15 PM   #7
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Re:
I really need help i don't want to request a new kindle please help.
:h elp::hel p:
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Old 05-23-2012, 08:58 PM   #8
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How do you plan to install a new firmware image? Do you have a cable and connector for the serial port? That is documented in the kindle developer's corner too. People who understand how this stuff works hang out in that forum. You will get more useful help there. What you are interested in is the seaniko7 youtube video showing how to reflash the image on a K3. There are some K3 links in the "simple debricking" sticky.

There are people there who will PM you a link to a temporary download for a firmware image if you ask nicely. We cannot post direct permanent links to firmware images for obvious reasons.
Last edited by geekmaster; 05-23-2012 at 09:06 PM.
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Old 05-24-2012, 12:23 PM   #9
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Can you please get me one?
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Old 05-24-2012, 05:58 PM   #10
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Originally Posted by nathansuchy View Post
Can you please get me one?
You did not answer my questions. You did not make a request in the developer's corner like I suggested. How can people who have the firmware you request know that you want it?

EDIT: I know that others in the kindle developers corner have provided K3 firmware images to those who requested them in that forum. I do not have a "non-hacked" firmware image. My K3s have hacks installed, so it would not satisfy your request to copy them. You need to ask in the other forum as I suggested, if you are still interested in obtaining an image. It would help a lot if you say that you already know how to install the image, to help convince people that they should give you what you are asking.

This post shows how to install a firmware image on a K3 after you get one:
https://www.mobileread.com/forums/sho....php?p=2062154
Last edited by geekmaster; 05-24-2012 at 09:29 PM.
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Old 05-25-2012, 02:03 AM   #11
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Old 05-25-2012, 08:12 AM   #12
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Amazon tech support staff told me VERBALLY that providing firmware images for REPAIR purposes was "probably fine". I did not yet receive WRITTEN permission from their legal staff as I had requested. I suspect that their tolerance has much to do with whether our actions harm or help them. Their legal staff is aware of us and would send a takedown notice if they decided that our actions cause them more harm than good. We are helping them by providing free third-party support to their customers here.

EDIT: Even with verbal permission from amazon support staff, it is better to request firmware images using PMs. We do not want to openly publish direct links to firmware images here (or requests for them). We do not want to exceed the tolerance threshold of the amazon legal staff.
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Old 06-01-2012, 09:08 PM   #13
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Thanks anyway but got a new kindle.
My kindle had the line problem (google it if you don't know about it) so i am getting a new one will be here tuesday afternoon.
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Old 06-01-2012, 09:23 PM   #14
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My kindle had the line problem (google it if you don't know about it) so i am getting a new one will be here tuesday afternoon.
Thanks for the update. I googled the "kindle line problem" and all the photos look like a cracked screen. If your kindle is less than a year old, amazon usually replaces it for free (even for a cracked screen), and after a year they will replace it for half price. It probably depends on how nicely you talk to the amazon support staff though...

If you are aware of a "line problem" that is NOT from a cracked screen, please post a link here. I would like to learn more about it. Thanks.
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Old 06-02-2012, 11:25 AM   #15
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What causes the line issue.
So far i know that droping it, crushing it, etc can cause it amazon says it is a hardware issue?
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