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Old 06-15-2008, 09:48 AM   #1
troutyluc
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Cybook is trash.

I bought a Cybook 6 months ago. About 2 months ago the screen when all strange on me and I returned it on the warranty plan. After about 3 weeks I got a fixed one. Last night, that screen went all trash on me from the middle part up! WHat do I do now? I have to return this thing again?

Why is this unit breaking so easily? Is this a reliable product? Does not seem to me!
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Old 06-15-2008, 09:57 AM   #2
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Could you post a picture showing what the screen looks like, please?
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Old 06-15-2008, 10:48 AM   #3
Jellby
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Quote:
Originally Posted by troutyluc View Post
Why is this unit breaking so easily? Is this a reliable product? Does not seem to me!
Unfortunately, shit happens.

Some months ago I bought a usb hard disk and an ide/sata/usb adapter. Two months ago the disk failed and I got it replaced under warranty, but it was a different brand and model, since the original one was discontinued. A week ago the new disk failed, and when I tried to use the adapter, it broke too, so now I've sent both for replacements.

Yes, it's not a Cybook, but you see, that kind of annoying things can happen.
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Old 06-15-2008, 11:39 AM   #4
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When you say the screen went all strange, what do you mean? Do you mean maybe the checkeroard pattern or do you mean like it look like the screen is cracked? The only way we can really try to help is if you show us or describe in more detail just what it looks like.

There is another thread where some people seem to have their Gen3's screen crack for no apparent reason. That might be manufacturing defects given it's enough people who say they took proper care and that it just happened. Maybe what you had were manufacturing defects. Can't say till you give us enough to go on.
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Old 06-15-2008, 11:48 AM   #5
troutyluc
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Could you post a picture showing what the screen looks like, please?
Essentially horizontal lines across the top half of the unit.
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Old 06-15-2008, 12:12 PM   #6
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I think a photo of the screen would be best in this case.
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Old 06-15-2008, 12:16 PM   #7
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Sounds like a screen controller problem. The good news is that it's a warranty repair. Just very, very bad luck, I think, getting two faulty units. Screen controller issues certainly aren't common.
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