Error connecting to device (again)

[sedition]

I have a Kobo Touch and am running the latest firmware (1.9.16)

I am also running the latest version of Calibre 0.8.40

Windows XP Service Pack 3

A few versions of Calibre ago, I was not having the 'Error Connecting to Device' that I (and a lot of other people) seem to be having.

Now, every time I want to load a book onto my Kobo, I get this error:

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calibre, version 0.8.40
ERROR: Error: Error communicating with device

(2, 'GetDiskFreeSpace', 'The system cannot find the file specified.')

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 82, in run
File "site-packages\calibre\gui2\device.py", line 412, in _upload_books
File "site-packages\calibre\devices\usbms\driver.py", line 253, in upload_books
File "site-packages\calibre\devices\usbms\device.py", line 1010, in _sanity_check
File "site-packages\calibre\devices\usbms\device.py", line 175, in free_space
File "site-packages\calibre\devices\usbms\device.py", line 133, in _windows_space
error: (2, 'GetDiskFreeSpace', 'The system cannot find the file specified.')

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I know lots of other people have posted this error but I have seen no actual solution issued that seems to work in most instances.

I'm thinking that this connection error is so frequent, perhaps it is worth a sticky.

If I'm missing the boat and there is a major thread about this please post the link.

Thanks in advance

[PeterT]

When you have the Kobo connected, does it show as a drive letter in Windows?

Can you do a Windows chkdsk on it?

Does Kobo Desktop see the Touch?

[sedition]

Windows XP can see my KOBO as a drive and I can see the file folders and files in there and access them.

The trouble happens when I connect to Calibre and then it somehow 'disables' the connection almost always after I attempt a file transfer.

[sedition]

I was able to do a Chkdsk on the KOBO drive and it didn't indicate any errors.

[PeterT]

How much free space is on the Kobo ?

[sedition]

4 or 5 hundred megs.

[nogle]

I had a similar problem. In the end I settled on a factory reset and haven't had the problem since.

[sedition]

@nogle thanks but I'm wondering if perhaps the admins of this forum might think about creating a sticky that compiles all of the various solutions to this problem since there are a bunch of other folks who are also suffering from the same issue.

When I first got my Kobo I didn't have this problem at all. Calibre worked perfectly.

The only things that have changed on my computer and therefor might have affected it are the following:

#1 Firmware upgrades to Kobo
#2 Upgrades to Calibre
#3 A USB Driver conflict ( I bought a Samsung Galaxy S2 and installed the connectivity suite and drivers)

Any ideas would be swell.

Thanks in advance

[PeterT]

Have you tried posting in the Calibre forum here askign for ideas?

This DOES after all seem to be more of a Calibre issue than a Kobo one...

[sedition]

I agree, it almost seems like a Calibre problem since my Windows XP can see the KOBO just fine.

Cheers