ereader not recognized

vean · 01-13-2012, 12:24 AM

I need some help please. when I go into kobo to connect to my wireless touch ereader, should I not get open kobo file option (list) or something, but nothing comes up it just give option to cancel or connect. when i go into my computer (downloaded kobo desktop app), my reader does not show up and is not recognized. I downloaded Calibre and ereader does not show up in there either. could I of done something wrong? suggestions would be appreciated.

PeterT · 01-13-2012, 01:11 AM

You have to select CONNECT on the Touch eReader. It's only when you have made that selection that the Kobo will appear as a USB drive for either Kobo Desktop, ADE OR Calibre to see it.

vean · 01-13-2012, 01:19 AM

Thats what I am doing. I press connect, but nothing happens. It just seems to be charging at that point. tks for replying.

PeterT · 01-13-2012, 01:31 AM

Are you using Windows? If so, when the Kobo is attached via USB and you have selected CONNECT, then does Device Manager show any devices as unknown?

vean · 01-13-2012, 01:27 PM

I am using windows. Device Manager does not even show up

PeterT · 01-13-2012, 04:01 PM

Device Manager is found in the Windows Control Panel.

vean · 01-13-2012, 05:35 PM

Problem solved. I was using the wrong usb plug. I had two usb's that look very much alike. Thanks PeterT.

01-13-2012, 12:24 AM	#1
vean Junior Member Posts: 6 Karma: 10 Join Date: May 2011 Device: Kobo	ereader not recognized I need some help please. when I go into kobo to connect to my wireless touch ereader, should I not get open kobo file option (list) or something, but nothing comes up it just give option to cancel or connect. when i go into my computer (downloaded kobo desktop app), my reader does not show up and is not recognized. I downloaded Calibre and ereader does not show up in there either. could I of done something wrong? suggestions would be appreciated.

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01-13-2012, 01:11 AM	#2
PeterT Grand Sorcerer Posts: 13,703 Karma: 79983758 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	You have to select CONNECT on the Touch eReader. It's only when you have made that selection that the Kobo will appear as a USB drive for either Kobo Desktop, ADE OR Calibre to see it.

01-13-2012, 01:19 AM	#3
vean Junior Member Posts: 6 Karma: 10 Join Date: May 2011 Device: Kobo	Thats what I am doing. I press connect, but nothing happens. It just seems to be charging at that point. tks for replying.

01-13-2012, 01:31 AM	#4
PeterT Grand Sorcerer Posts: 13,703 Karma: 79983758 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Are you using Windows? If so, when the Kobo is attached via USB and you have selected CONNECT, then does Device Manager show any devices as unknown?

01-13-2012, 01:27 PM	#5
vean Junior Member Posts: 6 Karma: 10 Join Date: May 2011 Device: Kobo	I am using windows. Device Manager does not even show up

01-13-2012, 04:01 PM	#6
PeterT Grand Sorcerer Posts: 13,703 Karma: 79983758 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Device Manager is found in the Windows Control Panel.

01-13-2012, 05:35 PM	#7
vean Junior Member Posts: 6 Karma: 10 Join Date: May 2011 Device: Kobo	Problem solved. I was using the wrong usb plug. I had two usb's that look very much alike. Thanks PeterT.

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