W H SMITH AND KOBO

sunnysmiles · 12-30-2011, 01:48 PM

If you have previously bought books from W H SMITH AND HAVE NOT DOWNLOADED THEM YOU ONLY HAVE TILL TOMORROW evening 31/12/11 to download them through Adobe or Kobo otherwise you will lose them .Just had an email from them informing me of this.

kiwipippa · 12-30-2011, 02:21 PM

I had an email 22 Dec and a reminder today. not a huge length of time I must say especially over the holiday period. But it is a very easy process, took me about a minute.

JSWolf · 12-30-2011, 02:31 PM

Is WH SMith getting out of eBooks?

HarryT · 12-30-2011, 02:41 PM

Essentially, yes. When you go to their bookstore you'll be at Kobo.

Suzanna · 12-30-2011, 04:22 PM

WH Smith signed an agreement with Kobo that in future (was it for 10 years? I can't remember now) they'll get a sales commission from all Kobo books purchased from someone who resides in the U.K., regardless of whether that sale came from the WH Smith website or the customer went directly to Kobo.com.

Kiwimick · 12-30-2011, 04:47 PM

im not all that pleased as I also got the email and following the link they transferred most of my library but said that Kobo were unable to accept some of my books.
Reason was it could be because of publishing rights and/or geographical restrictions or Audiobooks (which I had none) as Kobo does not support them.
3 of the books were the Terry Brooks Armegeddons Children/Elves of Cintra and The Gypsy Morph.
WH Smiths said on their website that if you couldnt transfer the books to Kobo to make sure they were downloaded to ADE.
Take it from that if I ever have a problem with ADE I would have to repurchase the books

Suzanna · 12-30-2011, 04:50 PM

Quote:

Originally Posted by Kiwimick

Take it from that if I ever have a problem with ADE I would have to repurchase the books

I'm sure that if you have problems with ADE in the future, someone here will be able to point you in the right direction so you can strip the DRM and continue to enjoy the book you purchased. (Google "Apprentice Alf" for instructions and Calibre plugins to help you.)

Kiwimick · 12-30-2011, 05:02 PM

Thanks Suzanna have already done that and backed them up, but think its wrong that they are available in WH Smiths library but cannot be stored in Kobo

Suzanna · 12-30-2011, 05:12 PM

Quote:

Originally Posted by Kiwimick

Thanks Suzanna have already done that and backed them up, but think its wrong that they are available in WH Smiths library but cannot be stored in Kobo

I do agree that it sucks those books aren't also available at Kobo.

kiwipippa · 12-30-2011, 06:42 PM

One of my books wasn't available either - and it is such a popular book - Girl with the Dragon Tattoo. I can only assume that the editions must be different. Anyway, I have safely stored it in calibre.

J. Strnad · 12-30-2011, 07:15 PM

That's miserable. My condolences to those having to deal with this.

bgalbrecht · 12-30-2011, 10:37 PM

I suspect it's because my Kobo account is in the US and my WH Smith account was in the UK, but all 14 of my WH Smith ebooks did not transfer. They were all books that are unavailable in the US.

Blue Tyson · 12-30-2011, 11:16 PM

Quote:

Originally Posted by kiwipippa

One of my books wasn't available either - and it is such a popular book - Girl with the Dragon Tattoo. I can only assume that the editions must be different. Anyway, I have safely stored it in calibre.

Ask your credit card company to refund it, see what happens?

kiwipippa · 12-31-2011, 12:50 AM

Quote:

Originally Posted by Blue Tyson

Ask your credit card company to refund it, see what happens?

I bought it well over a year ago. And I have an epub copy in ADE and calibre. It is purely the kepub (kobo'd epub) that I can't access. I just thought it was a bit strange given it has been in the bestseller list for months.

HarryT · 12-31-2011, 04:43 AM

Quote:

Originally Posted by Kiwimick

Thanks Suzanna have already done that and backed them up, but think its wrong that they are available in WH Smiths library but cannot be stored in Kobo

No bookstore can guarantee to keep your books for your forever. Once you've bought the book, keeping it safely backed up is your responsibility.

12-30-2011, 01:48 PM	#1
sunnysmiles Addict Posts: 279 Karma: 1188010 Join Date: Apr 2010 Location: London Device: I pad air, kindle pw2 and kindle touch , kindle had fire Nook pad nook	W H SMITH AND KOBO If you have previously bought books from W H SMITH AND HAVE NOT DOWNLOADED THEM YOU ONLY HAVE TILL TOMORROW evening 31/12/11 to download them through Adobe or Kobo otherwise you will lose them .Just had an email from them informing me of this.

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12-30-2011, 02:21 PM	#2
kiwipippa Fanatic Posts: 578 Karma: 613022 Join Date: Aug 2010 Location: New Zealand Device: kobo glo, kobo touch (dead), kindle touch, android phone	I had an email 22 Dec and a reminder today. not a huge length of time I must say especially over the holiday period. But it is a very easy process, took me about a minute.

12-30-2011, 02:31 PM	#3
JSWolf Resident Curmudgeon Posts: 79,220 Karma: 145488788 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Is WH SMith getting out of eBooks?

12-30-2011, 02:41 PM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Essentially, yes. When you go to their bookstore you'll be at Kobo.

12-30-2011, 04:22 PM	#5
Suzanna Living in the past Posts: 432 Karma: 6011289 Join Date: Sep 2010 Location: Toronto Device: Kobo Aura HD, Kobo Arc	WH Smith signed an agreement with Kobo that in future (was it for 10 years? I can't remember now) they'll get a sales commission from all Kobo books purchased from someone who resides in the U.K., regardless of whether that sale came from the WH Smith website or the customer went directly to Kobo.com.

12-30-2011, 04:47 PM	#6
Kiwimick Addict Posts: 211 Karma: 37308 Join Date: Oct 2009 Location: London UK Device: Sony PRS650	im not all that pleased as I also got the email and following the link they transferred most of my library but said that Kobo were unable to accept some of my books. Reason was it could be because of publishing rights and/or geographical restrictions or Audiobooks (which I had none) as Kobo does not support them. 3 of the books were the Terry Brooks Armegeddons Children/Elves of Cintra and The Gypsy Morph. WH Smiths said on their website that if you couldnt transfer the books to Kobo to make sure they were downloaded to ADE. Take it from that if I ever have a problem with ADE I would have to repurchase the books

12-30-2011, 05:02 PM	#8
Kiwimick Addict Posts: 211 Karma: 37308 Join Date: Oct 2009 Location: London UK Device: Sony PRS650	Thanks Suzanna have already done that and backed them up, but think its wrong that they are available in WH Smiths library but cannot be stored in Kobo

12-30-2011, 06:42 PM	#10
kiwipippa Fanatic Posts: 578 Karma: 613022 Join Date: Aug 2010 Location: New Zealand Device: kobo glo, kobo touch (dead), kindle touch, android phone	One of my books wasn't available either - and it is such a popular book - Girl with the Dragon Tattoo. I can only assume that the editions must be different. Anyway, I have safely stored it in calibre.

12-30-2011, 07:15 PM	#11
J. Strnad Guru Posts: 915 Karma: 3537194 Join Date: Feb 2009 Device: Kobo, Kindle 3, Paperwhite	That's miserable. My condolences to those having to deal with this.

12-30-2011, 10:37 PM	#12
bgalbrecht Wizard Posts: 1,806 Karma: 13399999 Join Date: Aug 2007 Location: US Device: Nook Simple Touch, Kobo Glo HD, Kobo Clara HD, Kindle 4	I suspect it's because my Kobo account is in the US and my WH Smith account was in the UK, but all 14 of my WH Smith ebooks did not transfer. They were all books that are unavailable in the US.

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