Touch kobo touch rattle

KamikazePanda · 11-19-2011, 07:43 PM

I just picked up a kobo touch and i'm trying to find out if this is normal as it seems potentially...bad to me.

The internals slide/and rattle around when it's rotated. I.e i'm holding it normally, turn it upside down and i can feel and hear the internals slide around before clunking against the top of the unit, and vice versa when i flip it back around.

This makes me kinda worried about the longevity of the internals with the beating it sounds like they're taking.

taming · 11-19-2011, 07:55 PM

Return it. Nothing should be sliding around inside.

SameerH · 11-19-2011, 07:58 PM

Hi there, as taming mentioned, nothing should be sliding around inside. Can you share where you picked up the device and when?

KamikazePanda · 11-19-2011, 08:01 PM

From a Chapters in Sherwood Park Alberta, earlier today.

TonyToews · 11-19-2011, 08:55 PM

Probably a screw loose.

Return it. It shouldn't be rattling.

NightFlight · 12-25-2011, 10:52 PM

Quote:

Originally Posted by SameerH

Hi there, as taming mentioned, nothing should be sliding around inside. Can you share where you picked up the device and when?

I have another. Severe rattle when shaken. Otherwise works, but will be returned.

Black.
Future Shop
Peterborough, Ontario
Serial: N905B139057E5
Shipping OS: 1.9.9 (r31493,8/19/11)
Purchased around week ago for Christmas.

11-19-2011, 07:43 PM	#1
KamikazePanda Junior Member Posts: 5 Karma: 10 Join Date: Jun 2008 Device: ____	kobo touch rattle I just picked up a kobo touch and i'm trying to find out if this is normal as it seems potentially...bad to me. The internals slide/and rattle around when it's rotated. I.e i'm holding it normally, turn it upside down and i can feel and hear the internals slide around before clunking against the top of the unit, and vice versa when i flip it back around. This makes me kinda worried about the longevity of the internals with the beating it sounds like they're taking. Last edited by KamikazePanda; 11-19-2011 at 07:45 PM.

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11-19-2011, 07:55 PM	#2
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Return it. Nothing should be sliding around inside.

11-19-2011, 07:58 PM	#3
SameerH Product Manager Posts: 487 Karma: 590887 Join Date: May 2010 Location: Toronto Device: Kobo Aura H2O	Hi there, as taming mentioned, nothing should be sliding around inside. Can you share where you picked up the device and when?

11-19-2011, 08:01 PM	#4
KamikazePanda Junior Member Posts: 5 Karma: 10 Join Date: Jun 2008 Device: ____	From a Chapters in Sherwood Park Alberta, earlier today.

11-19-2011, 08:55 PM	#5
TonyToews Evangelist Posts: 490 Karma: 351398 Join Date: Oct 2010 Device: Kobo Vox and Glo	Probably a screw loose. Return it. It shouldn't be rattling.

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