PRS-650 Text Memos Crashing 650

Rizla · 09-18-2011, 01:09 PM

When I write a text memo, the unit resets itself. I cleared all the books off and reformatted the internal memory. It seemed to have stopped. Since then I've added some books, but not that many. Lo and behold, it's crashing again.

N:B: I am running PRS+. I am storing books on the SD card.
Maybe I should upgrade to the latest Sony firmware (I am running 08100).
Does anyone have experience with this? Could it be a hardware fault (yikes!)?

Sonylistens · 09-19-2011, 05:52 PM

Hey,

Try calling Sony esupport at 1-239-768-7678 they should be able to assist you.

Thanks,

Mike Puma

Rizla · 09-19-2011, 08:23 PM

Thanks Mike. I'll think I'll try reformatting, removing Prs+ and upgrading the firmware to see if that fixes things.

Rizla · 10-15-2011, 03:02 PM

Quick Follow-up: A hard reset fixed everything. It had nothing to with Prs+. I suppose it was caused by a bad epub.

09-18-2011, 01:09 PM	#1
Rizla Member Retired Posts: 3,183 Karma: 11721895 Join Date: Nov 2010 Device: Nook STR (rooted) & Sony T2	Text Memos Crashing 650 When I write a text memo, the unit resets itself. I cleared all the books off and reformatted the internal memory. It seemed to have stopped. Since then I've added some books, but not that many. Lo and behold, it's crashing again. N:B: I am running PRS+. I am storing books on the SD card. Maybe I should upgrade to the latest Sony firmware (I am running 08100). Does anyone have experience with this? Could it be a hardware fault (yikes!)?

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09-19-2011, 05:52 PM	#2
Sonylistens Sony Customer Service Rep Posts: 35 Karma: 1170 Join Date: Nov 2010 Device: Sony Reader	Hey, Try calling Sony esupport at 1-239-768-7678 they should be able to assist you. Thanks, Mike Puma

09-19-2011, 08:23 PM	#3
Rizla Member Retired Posts: 3,183 Karma: 11721895 Join Date: Nov 2010 Device: Nook STR (rooted) & Sony T2	Thanks Mike. I'll think I'll try reformatting, removing Prs+ and upgrading the firmware to see if that fixes things.

10-15-2011, 03:02 PM	#4
Rizla Member Retired Posts: 3,183 Karma: 11721895 Join Date: Nov 2010 Device: Nook STR (rooted) & Sony T2	Quick Follow-up: A hard reset fixed everything. It had nothing to with Prs+. I suppose it was caused by a bad epub.

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