Adobe Reg problem on PE

Gremalkin · 06-12-2011, 11:53 PM

I purchased a used PE. It still had a lot of information from the previous owner, so I did a factory reset. After which, the PE downloaded and installed an update, which put the firmware at 1.6, kernel 2.6.29, and build number at DINGO-1.13. When it tries to register the device, I keep getting a Code 9, Network Connection Problem from the Adobe registration. However, I am able to surf the web and do email on the device, so I know it is connecting to the internet fine.

I was able to register the PE with Entourage somewhere else, don't remember where

, but I can't get the Adobe registration to work. I have library books downloaded to the device from my desktop, but cannot open them in reader - it keeps telling me they are registered to another user.

Is there anywhere on the PE I can go to see who it thinks Adobe is registered to, and change it to myself? Any suggestions?

I spent some time last night trying to find a solution online, to no avail.

Oh yeah - and You Tube videos do not work, but I'll do some searching to try to find the solution to that later! :-)

Thanks!

Filark · 06-13-2011, 12:50 AM

There might be some help in this thread: https://www.mobileread.com/forums/sho...ght=code+adobe.

I don't know where or if the Adobe registration shows on the eDGe. Gonna go look at mine.

Edit: Didn't find anything on the eDGe, but tried Adobe.com and found the suggestion for Code 9 to try again in 24 hours. So it may be a problem with Adobe and nothing wrong with your eDGe registration. Anyway, I hope that's the case!

CheyenneDonna · 06-13-2011, 02:13 AM

Try opening ADE on your PC and then connect your edge to your PC. Your edge should appear as a device; ADE should offer to authorize the edge and you can read your books now.

Gremalkin · 06-14-2011, 01:32 AM

Thanks! I have it working now! Now on to the next thing. . .

CharlieBird · 08-29-2011, 12:25 AM

Quote:

Originally Posted by CheyenneDonna

Try opening ADE on your PC and then connect your edge to your PC. Your edge should appear as a device; ADE should offer to authorize the edge and you can read your books now.

Thank you for this. You've given a happy ending to a dreadful weekend.

d

tomsem · 09-02-2011, 04:01 PM

Yes, I think the Adobe registration was only needed for purchases from the Entourage bookstore. Since that is kaput you don't need to do it, and you can just use ADE to sideload content.

06-12-2011, 11:53 PM	#1
Gremalkin Member Posts: 23 Karma: 10 Join Date: Jun 2011 Device: Pocket eDGe	Adobe Reg problem on PE I purchased a used PE. It still had a lot of information from the previous owner, so I did a factory reset. After which, the PE downloaded and installed an update, which put the firmware at 1.6, kernel 2.6.29, and build number at DINGO-1.13. When it tries to register the device, I keep getting a Code 9, Network Connection Problem from the Adobe registration. However, I am able to surf the web and do email on the device, so I know it is connecting to the internet fine. I was able to register the PE with Entourage somewhere else, don't remember where , but I can't get the Adobe registration to work. I have library books downloaded to the device from my desktop, but cannot open them in reader - it keeps telling me they are registered to another user. Is there anywhere on the PE I can go to see who it thinks Adobe is registered to, and change it to myself? Any suggestions? I spent some time last night trying to find a solution online, to no avail. Oh yeah - and You Tube videos do not work, but I'll do some searching to try to find the solution to that later! :-) Thanks!

06-13-2011, 12:50 AM	#2
Filark Armed with a smile :) Posts: 1,421 Karma: 2463560 Join Date: Sep 2009 Location: California, USA Device: enTourage eDGe & Pocket eDGe, Samsung Galaxy Note II	There might be some help in this thread: https://www.mobileread.com/forums/sho...ght=code+adobe. I don't know where or if the Adobe registration shows on the eDGe. Gonna go look at mine. Edit: Didn't find anything on the eDGe, but tried Adobe.com and found the suggestion for Code 9 to try again in 24 hours. So it may be a problem with Adobe and nothing wrong with your eDGe registration. Anyway, I hope that's the case! Last edited by Filark; 06-13-2011 at 01:40 AM.

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06-13-2011, 02:13 AM	#3
CheyenneDonna Connoisseur Posts: 64 Karma: 88 Join Date: Mar 2010 Location: NM Device: Entourage Edge	Try opening ADE on your PC and then connect your edge to your PC. Your edge should appear as a device; ADE should offer to authorize the edge and you can read your books now.

06-14-2011, 01:32 AM	#4
Gremalkin Member Posts: 23 Karma: 10 Join Date: Jun 2011 Device: Pocket eDGe	Thanks! I have it working now! Now on to the next thing. . .

09-02-2011, 04:01 PM	#6
tomsem Grand Sorcerer Posts: 7,008 Karma: 27060353 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	Yes, I think the Adobe registration was only needed for purchases from the Entourage bookstore. Since that is kaput you don't need to do it, and you can just use ADE to sideload content.

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