Best Buy - Nightmare Sale

fbrII · 11-21-2011, 03:01 PM

Today I tried to buy an e-reader from Best Buy during their pre-Black Friday sale for their "Silver Premium" customer. If you are not a "Sliver Premium" customer don't worry, consider yourself very lucky.

To make a very long story short, I spent three hours being disconnected, transferred, being apologized to profusely, between transfers and at the end of three hours was told they couldn't place my order (their system was down) and I was advised I could try again in a couple of hours.

I don't think so

carpetmojo · 11-21-2011, 05:50 PM

I think the typo was an inadvertant phsychological response, fbrII ......

Sliver sounds about right !

And I don't think so either.

Cpl Punishment · 11-21-2011, 07:46 PM

Quote:

Originally Posted by fbrII

Today I tried to buy an e-reader from Best Buy during their pre-Black Friday sale for their "Silver Premium" customer. If you are not a "Sliver Premium" customer don't worry, consider yourself very lucky.

To make a very long story short, I spent three hours being disconnected, transferred, being apologized to profusely, between transfers and at the end of three hours was told they couldn't place my order (their system was down) and I was advised I could try again in a couple of hours.

I don't think so

WHy didnt you take some of that time and go there...??

Store Locator -> Best Buy -> Best Buy in MO - Missouri
Best Buy Hours & Locations in Bridgeton 12410 St Charles Rock Road Phone: (314) 739-0888
Best Buy Hours & Locations in Cape Girardeau 3026 William St Phone: (573) 335-6729
Best Buy Hours & Locations in Chesterfield 178 Thf Blvd Phone: (636) 536-2303
Best Buy Hours & Locations in Columbia 2001 W Worley St Phone: (573) 447-3044
Best Buy Hours & Locations in Earth City 3774 S Rider Trail Phone: (314) 344-3470
Best Buy Hours & Locations in Ellisville 15678 Manchester Road Phone: (636) 394-4440
Best Buy Hours & Locations in Fenton 717 Gravois Road Phone: (636) 326-2719
Best Buy Hours & Locations in Florissant 11264 W Florissant Ave Phone: (314) 838-6611
Best Buy Hours & Locations in Independence 19110 E 39th St South Phone: (816) 795-9162
Best Buy Hours & Locations in Jefferson City 3225 Missouri Blvd Phone: (573) 893-8410
Best Buy Hours & Locations in Joplin 3117 Turkey Creek Blvd Phone: (417) 659-9652
Best Buy Hours & Locations in Kansas City 509 Nw Barry Road Phone: (816) 436-6866
Best Buy Hours & Locations in Kansas City 8500 Ne Flintlock Road Phone: (816) 407-9337
Best Buy Hours & Locations in Kansas City 8500 Northeast Flintlock Road Phone: (816) 407-9337
Best Buy Hours & Locations in Lees Summit 1608 Nw Chipman Road Phone: (816) 524-1744
Best Buy Hours & Locations in Saint Joseph 5201 N Belt Highway Phone: (816) 671-1345
Best Buy Hours & Locations in Saint Louis 7017 S Lindbergh Blvd Phone: (314) 487-4999
Best Buy Hours & Locations in Saint Louis 8300 Eager Road Phone: (314) 646-1331
Best Buy Hours & Locations in Saint Louis 9450 Watson Road Phone: (314) 843-6747
Best Buy Hours & Locations in Saint Louis Po Box 9029 Phone: (618) 397-4987
Best Buy Hours & Locations in Saint Peters 5651 S Service Road East Phone: (636) 278-4410
Best Buy Hours & Locations in Seymour 25 Meadowrich Lane Phone: (417) 935-2789
Best Buy Hours & Locations in Springfield 3450 S Glenstone Ave Phone: (417) 886-5118
Best Buy Hours & Locations in Wentzville 1283 W Pearce Blvd

ATimson · 11-21-2011, 08:10 PM

Quote:

Originally Posted by Cpl Punishment

WHy didnt you take some of that time and go there...??

Because you can only get the sale prices in person on Friday.

Cpl Punishment · 11-21-2011, 10:30 PM

Quote:

Originally Posted by ATimson

Because you can only get the sale prices in person on Friday.

Ahhhhh....

barkndog · 11-22-2011, 10:21 AM

I went through the "Silver Premium" sale nightmare as well. I really wanted the Asus Transformer for $249, but they sold out in the first five minutes. The web site was loading so slow, that by the time my browser refreshed, they had a message that they were "sold out online". I never had a chance.

The web site stayed excruciatingly slow most of the day. I went ahead and purchased a Toshiba Thrive for 279$, figuring I can return it if I get the Asus at the true Black Friday sale on Friday (Thursday night). But it took a couple of hours to get the transaction to go through, I was adding a Nook Tablet to my order (not on sale) and the web site just crawled along at a snail's pace.

In any case, I think I'll be satisfied with the Thrive - it's a Christmas gift for my middle-school daughter. It actually has better specs than my iPad (1st gen) except for the storage which can be upgraded with an SD card.

luqmaninbmore · 11-22-2011, 01:59 PM

Quote:

Originally Posted by barkndog

I went through the "Silver Premium" sale nightmare as well. I really wanted the Asus Transformer for $249, but they sold out in the first five minutes. The web site was loading so slow, that by the time my browser refreshed, they had a message that they were "sold out online". I never had a chance.

The web site stayed excruciatingly slow most of the day. I went ahead and purchased a Toshiba Thrive for 279$, figuring I can return it if I get the Asus at the true Black Friday sale on Friday (Thursday night). But it took a couple of hours to get the transaction to go through, I was adding a Nook Tablet to my order (not on sale) and the web site just crawled along at a snail's pace.

In any case, I think I'll be satisfied with the Thrive - it's a Christmas gift for my middle-school daughter. It actually has better specs than my iPad (1st gen) except for the storage which can be upgraded with an SD card.

I love my Thrive. I use it all the time at work and at home, making good use of all the extra ports. The picture quality is nice, as well.

wvcherrybomb · 11-22-2011, 02:11 PM

Best Buy is officially off our Black Friday (Thursday Night) agenda. There are already more than a dozen people in tents in line. With only 10 guaranteed per store of the best items, we decided it wasn't worth our time.

Steven Lyle Jordan · 11-22-2011, 02:30 PM

I wouldn't do Black Friday on a bet. Not for a chance at a working Mars lander for under $100. Not for a chance at a plug-in Prius with a 1000 mile full electric range for less than $50. Not even for one night in a Cassie-and-J-Lo sandwich, all medical expenses paid, for a sawbuck. Naa-Gaa-Daa...

uh... ahem...

I mean... it really sucks when companies can't manage themselves and offer the services they say they'll offer.

tubemonkey · 11-22-2011, 02:41 PM

Quote:

Originally Posted by wvcherrybomb

Best Buy is officially off our Black Friday (Thursday Night) agenda. There are already more than a dozen people in tents in line. With only 10 guaranteed per store of the best items, we decided it wasn't worth our time.

Earlier and earlier each year

I didn't go out at all last year. Stayed inside and did BF online. Plan on doing the same thing this year.

solcrystal · 11-22-2011, 02:57 PM

I dislike how stores are also starting their Black Friday sales earlier and earlier with their midnight openings... and even a 10PM Thanksgiving day opening time for Walmart.

If this keeps up, in a couple years we'll be celebrating Black Thanksgiving Thursday

MrsJoseph · 11-22-2011, 03:38 PM

Quote:

Originally Posted by Steven Lyle Jordan

I wouldn't do Black Friday on a bet. Not for a chance at a working Mars lander for under $100. Not for a chance at a plug-in Prius with a 1000 mile full electric range for less than $50. Not even for one night in a Cassie-and-J-Lo sandwich, all medical expenses paid, for a sawbuck. Naa-Gaa-Daa...

uh... ahem...

I mean... it really sucks when companies can't manage themselves and offer the services they say they'll offer.

ROTFLMAO!

MrsJoseph · 11-22-2011, 03:40 PM

Quote:

Originally Posted by solcrystal

I dislike how stores are also starting their Black Friday sales earlier and earlier with their midnight openings... and even a 10PM Thanksgiving day opening time for Walmart.

If this keeps up, in a couple years we'll be celebrating Black Thanksgiving Thursday

GA Russell · 11-22-2011, 03:58 PM

Quote:

Originally Posted by Steven Lyle Jordan

Not even for one night in a Cassie-and-J-Lo sandwich, all medical expenses paid, for a sawbuck.

JLo I know, but who is Cassie?

MrsJoseph · 11-22-2011, 04:20 PM

Quote:

Originally Posted by GA Russell

JLo I know, but who is Cassie?

11-21-2011, 03:01 PM	#1
fbrII F. BluDevil Posts: 428 Karma: 1152548 Join Date: Dec 2008 Location: St. Louis Missouri Device: Pocketbook Inkpad3 pro, Kobo Libra, Kindle Paperwhite	Best Buy - Nightmare Sale Today I tried to buy an e-reader from Best Buy during their pre-Black Friday sale for their "Silver Premium" customer. If you are not a "Sliver Premium" customer don't worry, consider yourself very lucky. To make a very long story short, I spent three hours being disconnected, transferred, being apologized to profusely, between transfers and at the end of three hours was told they couldn't place my order (their system was down) and I was advised I could try again in a couple of hours. I don't think so

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11-21-2011, 05:50 PM	#2
carpetmojo Wizard Posts: 3,117 Karma: 9269999 Join Date: Feb 2011 Location: UK Device: Sony- T3, PRS650, 350, T1/2/3, Paperwhite, Fire 8.9,Samsung Tab S 10.5	I think the typo was an inadvertant phsychological response, fbrII ...... Sliver sounds about right ! And I don't think so either.

11-22-2011, 10:21 AM	#6
barkndog Enthusiast Posts: 26 Karma: 3906 Join Date: Jul 2009 Location: Too close to Birmingham, AL Device: Kindle DX (1st gen), iPad, Toshiba Thrive, Acer Iconia A100	I went through the "Silver Premium" sale nightmare as well. I really wanted the Asus Transformer for $249, but they sold out in the first five minutes. The web site was loading so slow, that by the time my browser refreshed, they had a message that they were "sold out online". I never had a chance. The web site stayed excruciatingly slow most of the day. I went ahead and purchased a Toshiba Thrive for 279$, figuring I can return it if I get the Asus at the true Black Friday sale on Friday (Thursday night). But it took a couple of hours to get the transaction to go through, I was adding a Nook Tablet to my order (not on sale) and the web site just crawled along at a snail's pace. In any case, I think I'll be satisfied with the Thrive - it's a Christmas gift for my middle-school daughter. It actually has better specs than my iPad (1st gen) except for the storage which can be upgraded with an SD card.

11-22-2011, 02:11 PM	#8
wvcherrybomb Sharp Shootin' Grandma Posts: 847 Karma: 1123940 Join Date: Nov 2010 Location: Sunny Florida Device: Kindle 3, Kindle Fire, Literati (has been adopted by my daughter)	Best Buy is officially off our Black Friday (Thursday Night) agenda. There are already more than a dozen people in tents in line. With only 10 guaranteed per store of the best items, we decided it wasn't worth our time.

11-22-2011, 02:30 PM	#9
Steven Lyle Jordan Grand Sorcerer Posts: 8,478 Karma: 5171130 Join Date: Jan 2006 Device: none	I wouldn't do Black Friday on a bet. Not for a chance at a working Mars lander for under $100. Not for a chance at a plug-in Prius with a 1000 mile full electric range for less than $50. Not even for one night in a Cassie-and-J-Lo sandwich, all medical expenses paid, for a sawbuck. Naa-Gaa-Daa... uh... ahem... I mean... it really sucks when companies can't manage themselves and offer the services they say they'll offer.

11-22-2011, 02:57 PM	#11
solcrystal Junior Member Posts: 3 Karma: 10 Join Date: Nov 2011 Location: California Device: none	I dislike how stores are also starting their Black Friday sales earlier and earlier with their midnight openings... and even a 10PM Thanksgiving day opening time for Walmart. If this keeps up, in a couple years we'll be celebrating Black Thanksgiving Thursday

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