How do you reset the thing?!

dumbtechie · 07-18-2011, 03:45 PM

So my reader froze and has been frozen for the past 36 or more hours. How do you reset it? I see a tiny little hole at the bottom of my reader with RESET next to it, but how can you use that to reset it?

ScalyFreak · 07-18-2011, 03:48 PM

Straighten out a paper clip and poke it into the hole, that does a soft reset. If you need to do a full return-to-factory-state reset, follow the instructions in this thread. This will erase all your books from the reader!

Mark Nord · 07-18-2011, 03:57 PM

Do as Scaly says, but as this is a e-ink device, nothing will happen (e.g. the screen will not clear)
You will have to flip the power-switch to restart the reader and get the book-loading screen.
And maybe you will have to plug in a wall-charger as the battery maybe flat.
HTH
Mark

ScalyFreak · 07-18-2011, 03:59 PM

Quote:

Originally Posted by Mark Nord

Do as Scaly says, but as this is a e-ink device, nothing will happen (e.g. the screen will not clear)
You will have to flip the power-switch to restart the reader and get the book-loading screen.

Completely forgot about that part... thanks!

Though if you do the factory-reset, powering off and on is involved, and after the reset you need to set it up as if it's a new device again, including the wifi info if it's a 950.

dumbtechie · 07-19-2011, 08:50 PM

I tried to use the paperclip but it's still frozen. Am I supposed to hold it for a long time or is there some other way I can try to unfreeze my reader? I will later go and try to do the hard reset but, I'm just curious as to what you guys think... Is it "normal" for my reader to have been frozen for the past 56 hours?

Because my old reader, same version but got it fixed from damage, froze for half an hour and then unfroze, but is having 56 hours serious or not serious?

ScalyFreak · 07-19-2011, 09:54 PM

All you should need to do is push in the paper clip until you feel it press the reset button, then flip the power switch off and back on. If that doesn't work, the hard reset is next.

And these things are like little specialized computers -- when they freeze they stay frozen until you reboot or reset them, so it will stay the way it is until you reset it. Again, the hard reset will delete all your books so you have to reload all f them to the reader.

dumbtechie · 07-20-2011, 12:11 AM

Ok thank you I shall try that!

Pinecone · 07-20-2011, 09:41 AM

There are several levels of reset.

Last time I had an issue with my 650, Sony support had me hit the reset button, and they hit the power switch 3 or 5 times.

Then there is the BIG reset, that clears everything.

dumbtechie · 07-20-2011, 06:44 PM

So I did something to reset it and I don't know exactly what I did but I have all my books and stuff. All I had to do was set the time, date, the dictionary. But thank goodness it worked! Thanks for all your help!

kennyc · 07-20-2011, 07:01 PM

Make certain that the battery is charged. Preferable using a non-usb charger (barrel/round connector) Some usb cables and computers will actually drain your reader.

Then do the reset.

Oops, I see you already got it. Great!!

ScalyFreak · 07-20-2011, 11:41 PM

The 950 has only a mini-USB connector to charge with, but should come with a wall adapter you can plug in the cable to. If not, a blackberry or motorola droid charger will also work.

kennyc · 07-21-2011, 04:21 AM

Ah, was not aware they change that.

yes the wall charger, not the computer...sometimes there are issues with charging...

Prestidigitweeze · 07-21-2011, 08:19 AM

SF:

My 950 actually came with a wall charger and I'm not special in that regard. Others on mobileread have reported the same thing.

Not to contradict you, however. Still others have reported only the USB cable came with theirs.

issybird · 07-21-2011, 08:46 AM

Quote:

Originally Posted by Prestidigitweeze

SF:

My 950 actually came with a wall charger and I'm not special in that regard. Others on mobileread have reported the same thing.

Not to contradict you, however. Still others have reported only the USB cable came with theirs.

I'm a little peeved with Sony on this score. I didn't get the wall charger with my 950, although the instructions inside said it was included. I called and after forever on the phone with the customer rep, was told one would be sent to me. I'm waiting....

I think Sony charges about $30 for one of those, so it's not an insignificant loss. (I know there are cheaper options, but if Sony wants to rip people off, that's the price I'm going to quote). Fortunately, I've got two others; I'd be seriously annoyed if I had gone weeks only being able to charge the 950 through a USB connection. If I don't get it by next week, they're getting another call.

There's an essential dishonesty in this that puts me off.

kennyc · 07-21-2011, 10:25 AM

I may depend on what country it was sold in or to...

07-18-2011, 03:45 PM	#1
dumbtechie Member Posts: 20 Karma: 10 Join Date: May 2011 Device: Sony prs 950	How do you reset the thing?! So my reader froze and has been frozen for the past 36 or more hours. How do you reset it? I see a tiny little hole at the bottom of my reader with RESET next to it, but how can you use that to reset it?

07-18-2011, 03:57 PM	#3
Mark Nord 2B \|\| !2B Posts: 854 Karma: 327896 Join Date: Feb 2010 Location: Austria Device: Sony PRS505/650/T1/tolino vision 5	Do as Scaly says, but as this is a e-ink device, nothing will happen (e.g. the screen will not clear) You will have to flip the power-switch to restart the reader and get the book-loading screen. And maybe you will have to plug in a wall-charger as the battery maybe flat. HTH Mark Last edited by Mark Nord; 07-22-2011 at 03:15 PM.

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07-18-2011, 03:48 PM	#2
ScalyFreak Sith Wannabe Posts: 2,034 Karma: 8017430 Join Date: Jun 2011 Location: I'm not sure... it's kind of dark. Device: Galaxy Note 4, Kobo Aura H2O, Kindle Fire HD, Aluratek Libre	Straighten out a paper clip and poke it into the hole, that does a soft reset. If you need to do a full return-to-factory-state reset, follow the instructions in this thread. *This will erase all your books from the reader!*

07-19-2011, 08:50 PM	#5
dumbtechie Member Posts: 20 Karma: 10 Join Date: May 2011 Device: Sony prs 950	I tried to use the paperclip but it's still frozen. Am I supposed to hold it for a long time or is there some other way I can try to unfreeze my reader? I will later go and try to do the hard reset but, I'm just curious as to what you guys think... Is it "normal" for my reader to have been frozen for the past 56 hours? Because my old reader, same version but got it fixed from damage, froze for half an hour and then unfroze, but is having 56 hours serious or not serious?

07-19-2011, 09:54 PM	#6
ScalyFreak Sith Wannabe Posts: 2,034 Karma: 8017430 Join Date: Jun 2011 Location: I'm not sure... it's kind of dark. Device: Galaxy Note 4, Kobo Aura H2O, Kindle Fire HD, Aluratek Libre	All you should need to do is push in the paper clip until you feel it press the reset button, then flip the power switch off and back on. If that doesn't work, the hard reset is next. And these things are like little specialized computers -- when they freeze they stay frozen until you reboot or reset them, so it will stay the way it is until you reset it. Again, the hard reset will delete all your books so you have to reload all f them to the reader.

07-20-2011, 12:11 AM	#7
dumbtechie Member Posts: 20 Karma: 10 Join Date: May 2011 Device: Sony prs 950	Ok thank you I shall try that!

07-20-2011, 09:41 AM	#8
Pinecone Guru Posts: 902 Karma: 1660722 Join Date: Nov 2009 Location: Maryland Device: PRS-650, PRS-600, PRS-350	There are several levels of reset. Last time I had an issue with my 650, Sony support had me hit the reset button, and they hit the power switch 3 or 5 times. Then there is the BIG reset, that clears everything.

07-20-2011, 06:44 PM	#9
dumbtechie Member Posts: 20 Karma: 10 Join Date: May 2011 Device: Sony prs 950	So I did something to reset it and I don't know exactly what I did but I have all my books and stuff. All I had to do was set the time, date, the dictionary. But thank goodness it worked! Thanks for all your help!

07-20-2011, 07:01 PM	#10
kennyc The Dank Side of the Moon Posts: 35,897 Karma: 119230421 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	Make certain that the battery is charged. Preferable using a non-usb charger (barrel/round connector) Some usb cables and computers will actually drain your reader. Then do the reset. Oops, I see you already got it. Great!!

07-20-2011, 11:41 PM	#11
ScalyFreak Sith Wannabe Posts: 2,034 Karma: 8017430 Join Date: Jun 2011 Location: I'm not sure... it's kind of dark. Device: Galaxy Note 4, Kobo Aura H2O, Kindle Fire HD, Aluratek Libre	The 950 has only a mini-USB connector to charge with, but should come with a wall adapter you can plug in the cable to. If not, a blackberry or motorola droid charger will also work.

07-21-2011, 04:21 AM	#12
kennyc The Dank Side of the Moon Posts: 35,897 Karma: 119230421 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	Ah, was not aware they change that. yes the wall charger, not the computer...sometimes there are issues with charging...

07-21-2011, 08:19 AM	#13
Prestidigitweeze Fledgling Demagogue Posts: 2,384 Karma: 31132263 Join Date: Feb 2011 Location: White Plains Device: Clara HD; Oasis 2; Aura HD; iPad Air; PRS-350; Galaxy S7.	SF: My 950 actually came with a wall charger and I'm not special in that regard. Others on mobileread have reported the same thing. Not to contradict you, however. Still others have reported only the USB cable came with theirs.

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07-21-2011, 10:25 AM	#15
kennyc The Dank Side of the Moon Posts: 35,897 Karma: 119230421 Join Date: Sep 2009 Location: Denver, CO Device: Kindle2; Kindle Fire	I may depend on what country it was sold in or to...