Touch Daily NYT not downloaded

pdxreads · 07-07-2011, 11:29 AM

I had my STR offline overnight. This morning I turned on the wifi again, but today's NY Times didn't download. On the Classic, it was easy enough to initiate a download, but I can't seem to figure out how on the STR. Went off and on wifi again, did a power off/on.

Any suggestions welcome!

TIA.

boswd · 07-07-2011, 11:53 AM

now I'm going off the nook color's UI which is almost identicle the STR. Go to Library ->newspapers---> and in the lower left hand corner you should see a "refresh" icon (two arrows that make a circle) . If the STR has that, try tapping it.

SCION · 07-07-2011, 12:19 PM

Refresh/sync icon is in upper right hand corner of Library.

pdxreads · 07-07-2011, 12:26 PM

Thanks, both of you. I had tried refresh, and just tried again, but the current issue did not DL as a result.

I'm stumped.

SCION · 07-07-2011, 12:29 PM

Quote:

Originally Posted by pdxreads

Thanks, both of you. I had tried refresh, and just tried again, but the current issue did not DL as a result.

I'm stumped.

Did you verify the current issue is available to download for you? Did you go to your BN.com online account (My NOOK Library) and see what the most recent issue is?

taustin · 07-07-2011, 01:29 PM

Hasn't NYT had some issues lately with an update that broke some stuff?

pdxreads · 07-07-2011, 02:24 PM

Thanks for that tip, Scion. I just checked, and today's issue is there. I'm away from wifi at the moment, but will recheck and report ASAP!

pdxreads · 07-07-2011, 10:05 PM

After two v-e-r-y long calls with B&N tech support regarding my missing issue of the NY Times, the second rep finally tried to test the problem by attempting to purchase/download the NYT on her STR-- **and was not able to complete the download**.

Today was the day that Nook subscribers to the NYT (finally) got emails giving us full access to newyorktimes.com (now with ltd free access for non-subscribers). Jokes on us, I guess...

I can read today's NYT online today, but not on my Nook. Grrrrr.

I'm supposed to call B&N tech support back tomorrow. (sense of dread....)

07-07-2011, 11:29 AM	#1
pdxreads Enthusiast Posts: 33 Karma: 216 Join Date: Feb 2011 Location: Portland, OR Device: Nook ST, Color Nook, iPad 2 & 4, Kobo Mini	Daily NYT not downloaded I had my STR offline overnight. This morning I turned on the wifi again, but today's NY Times didn't download. On the Classic, it was easy enough to initiate a download, but I can't seem to figure out how on the STR. Went off and on wifi again, did a power off/on. Any suggestions welcome! TIA.

07-07-2011, 10:05 PM	#8
pdxreads Enthusiast Posts: 33 Karma: 216 Join Date: Feb 2011 Location: Portland, OR Device: Nook ST, Color Nook, iPad 2 & 4, Kobo Mini	B&N problems with NYTimes access After two v-e-r-y long calls with B&N tech support regarding my missing issue of the NY Times, the second rep finally tried to test the problem by attempting to purchase/download the NYT on her STR-- and was not able to complete the download. Today was the day that Nook subscribers to the NYT (finally) got emails giving us full access to newyorktimes.com (now with ltd free access for non-subscribers). Jokes on us, I guess... I can read today's NYT online today, but not on my Nook. Grrrrr. I'm supposed to call B&N tech support back tomorrow. (sense of dread....)

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07-07-2011, 11:53 AM	#2
boswd Banned Posts: 2,391 Karma: 1001781 Join Date: May 2010 Device: The Nook, Nook color and Droid X	now I'm going off the nook color's UI which is almost identicle the STR. Go to Library ->newspapers---> and in the lower left hand corner you should see a "refresh" icon (two arrows that make a circle) . If the STR has that, try tapping it.

07-07-2011, 12:19 PM	#3
SCION Séduisant Posts: 4,706 Karma: 2107018 Join Date: Jan 2010 Location: Texas, USA Device: Boox Note Air2+; Kobo Libra2; Kindle Scribe, Oasis3; iPad Mini6	Refresh/sync icon is in upper right hand corner of Library.

07-07-2011, 12:26 PM	#4
pdxreads Enthusiast Posts: 33 Karma: 216 Join Date: Feb 2011 Location: Portland, OR Device: Nook ST, Color Nook, iPad 2 & 4, Kobo Mini	Thanks, both of you. I had tried refresh, and just tried again, but the current issue did not DL as a result. I'm stumped.

07-07-2011, 01:29 PM	#6
taustin Wizard Posts: 1,358 Karma: 5766642 Join Date: Aug 2010 Device: Nook	Hasn't NYT had some issues lately with an update that broke some stuff?

07-07-2011, 02:24 PM	#7
pdxreads Enthusiast Posts: 33 Karma: 216 Join Date: Feb 2011 Location: Portland, OR Device: Nook ST, Color Nook, iPad 2 & 4, Kobo Mini	Thanks for that tip, Scion. I just checked, and today's issue is there. I'm away from wifi at the moment, but will recheck and report ASAP!

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