MobileRead Forums
Register Guidelines E-Books Today's Posts Search

Go Back   MobileRead Forums > E-Book Readers > Kobo Reader
Reload this Page Touch Problem With Subscribed Content

Notices

Reply
 
Thread Tools Search this Thread
Old 06-20-2011, 07:47 PM   #1
daewon
Enthusiast
daewon began at the beginning.
 
Posts: 33
Karma: 10
Join Date: Jun 2011
Device: Nook STR
Problem With Subscribed Content
Hi everyone. Is anyone else having trouble getting their subscribed content like magazines and newspapers? I have two things and i'm not able to get them. They are listed in my account as being active but i have never been able to actually get them and read them.
daewon is offline   Reply With Quote
Old 06-20-2011, 08:13 PM   #2
taming
Trying for calm & polite
taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.
 
taming's Avatar
 
Posts: 4,012
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
Did you do a sync--turning Airplane mode off?
taming is offline   Reply With Quote
Advert
Old 06-20-2011, 10:12 PM   #3
daewon
Enthusiast
daewon began at the beginning.
 
Posts: 33
Karma: 10
Join Date: Jun 2011
Device: Nook STR
Quote:
Originally Posted by taming View Post
Did you do a sync--turning Airplane mode off?
It should be off...I haven't turned it on unless it's on by default...
daewon is offline   Reply With Quote
Old 06-21-2011, 12:35 AM   #4
daewon
Enthusiast
daewon began at the beginning.
 
Posts: 33
Karma: 10
Join Date: Jun 2011
Device: Nook STR
Also books sync just fine...it's just subscribed magazines and newspapers
daewon is offline   Reply With Quote
Old 06-21-2011, 05:07 AM   #5
daewon
Enthusiast
daewon began at the beginning.
 
Posts: 33
Karma: 10
Join Date: Jun 2011
Device: Nook STR
I even submitted a support ticket for this DAYS ago and it still says it's waiting to be assigned to someone...Nice...
daewon is offline   Reply With Quote
Advert
Old 06-21-2011, 04:14 PM   #6
daewon
Enthusiast
daewon began at the beginning.
 
Posts: 33
Karma: 10
Join Date: Jun 2011
Device: Nook STR
huh...i must be the only one...
daewon is offline   Reply With Quote
Old 06-21-2011, 04:20 PM   #7
taming
Trying for calm & polite
taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.taming ought to be getting tired of karma fortunes by now.
 
taming's Avatar
 
Posts: 4,012
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
daewon, Go onto the www.getsatisfaction.com/kobo support board. Explain your issue and provide the support ticket number there. The Kobo staff assigned to the board (which is an official Kobo support channel) are often very, very helpful and can more things along.
taming is offline   Reply With Quote
Old 06-21-2011, 04:22 PM   #8
daewon
Enthusiast
daewon began at the beginning.
 
Posts: 33
Karma: 10
Join Date: Jun 2011
Device: Nook STR
Quote:
Originally Posted by taming View Post
daewon, Go onto the www.getsatisfaction.com/kobo support board. Explain your issue and provide the support ticket number there. The Kobo staff assigned to the board (which is an official Kobo support channel) are often very, very helpful and can more things along.
oooo...i didn't know about that site...thanks taming! :-)
daewon is offline   Reply With Quote
Old 06-23-2011, 04:30 AM   #9
LDLA
Junior Member
LDLA began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Jun 2011
Device: Kobo Touch
I am having the same problem. Able to subscribe to NYTimes and ChristianSciMonitor. BOth show up on desktop. But not on Touch. No problems with downloading books.
LDLA is offline   Reply With Quote
Old 06-23-2011, 05:21 AM   #10
daewon
Enthusiast
daewon began at the beginning.
 
Posts: 33
Karma: 10
Join Date: Jun 2011
Device: Nook STR
Quote:
Originally Posted by LDLA View Post
I am having the same problem. Able to subscribe to NYTimes and ChristianSciMonitor. BOth show up on desktop. But not on Touch. No problems with downloading books.
Mine don't even show up on the desktop. Although the NYT SAYS it's downloading...
daewon is offline   Reply With Quote
Old 06-23-2011, 08:50 AM   #11
robko
Wizard
robko ought to be getting tired of karma fortunes by now.robko ought to be getting tired of karma fortunes by now.robko ought to be getting tired of karma fortunes by now.robko ought to be getting tired of karma fortunes by now.robko ought to be getting tired of karma fortunes by now.robko ought to be getting tired of karma fortunes by now.robko ought to be getting tired of karma fortunes by now.robko ought to be getting tired of karma fortunes by now.robko ought to be getting tired of karma fortunes by now.robko ought to be getting tired of karma fortunes by now.robko ought to be getting tired of karma fortunes by now.
 
Posts: 2,454
Karma: 5469320
Join Date: Jul 2010
Device: Kobo
Quote:
Originally Posted by LDLA View Post
I am having the same problem. Able to subscribe to NYTimes and ChristianSciMonitor. BOth show up on desktop. But not on Touch. No problems with downloading books.
In the spirit of not overlooking the obvious: you are looking in the library under news and mags correct? Unlike the Kobo Wifi, the downloaded papers/mags don't show up on the main screen the way books do when added. You have to specifically browse into the library, then News and mag to find them (they will stay on the home screen after you open it once).

I have occasionally had issues where individual issues didn't download, but not a long term no download issue, so I can't help with that side of it. Hopefully support will get back to you eventually.
robko is offline   Reply With Quote
Old 06-23-2011, 04:11 PM   #12
LDLA
Junior Member
LDLA began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Jun 2011
Device: Kobo Touch
Yes. I did mean to say that they are present within the New/Mags section of the Desktop. But they are not present on the device in any form. Since I just purchased the device from Borders, I am going to exchange it and see if the new unit works better.
LDLA is offline   Reply With Quote
Reply

« Previous Thread | Next Thread »

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem Viewing Content patchespepper Calibre 8 03-31-2011 02:40 AM
Problem encountered whilst getting RSS feed from a subscribed newsportal scquare Calibre 0 11-09-2010 10:02 PM
Problem with content server? bygjohn Calibre 3 09-21-2010 09:01 AM
problem with personal content melanie1962 Fictionwise eBookwise 3 01-02-2010 03:44 PM
Content server problem mtravellerh Calibre 4 04-28-2009 04:32 PM


All times are GMT -4. The time now is 09:29 PM.

Contact Us - FAQ - Guidelines - Privacy - Top

MobileRead.com is a privately owned, operated and funded community.