902 902 Freeze on Boot Logo

skydive · 06-05-2012, 11:06 PM

Hi there! I sent my previous 902 for warranty due to screen issues. They sent a unit, a refurbish one. I turn it on, all good, set date and time etc. Open the pdf 902 manual all good.

Then I insert a microsd for other books that I have, and I open a couple of ones.

Then I connect the 902 to pc. Nothing happens.

I disconect the USB and the 902 freeze on the obreery store log. I remove battery, reset nothing!!!!

Any help.

ps: I been trying to contact pocketbook support with no success, via email and phone!

Billi · 06-06-2012, 04:28 AM

It's always difficult to give distant advice. First I would charge the battery thoroughly (better with a real wall charger than via the usb cable/pc). And start it again without the sd-card to see if it is the culprit.
And maybe it is really the refurbished device that is faulty. Try contact Pocketbook support again if nothing else helps.

skydive · 06-06-2012, 07:57 AM

thank you billi. I did all that. the only thing that I tempted to do is to download the latest software from web site and reflash again to see what happend. But I still waiting from PB support to reply my emails!!

06-05-2012, 11:06 PM	#1
skydive Addict Posts: 285 Karma: 9696 Join Date: Dec 2010 Location: Puerto Rico Device: Pocketbook 902 Ver 2.1.3, Virgin Nook STR & Rooted Nook Color CM7	902 Freeze on Boot Logo Hi there! I sent my previous 902 for warranty due to screen issues. They sent a unit, a refurbish one. I turn it on, all good, set date and time etc. Open the pdf 902 manual all good. Then I insert a microsd for other books that I have, and I open a couple of ones. Then I connect the 902 to pc. Nothing happens. I disconect the USB and the 902 freeze on the obreery store log. I remove battery, reset nothing!!!! Any help. ps: I been trying to contact pocketbook support with no success, via email and phone!

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06-06-2012, 04:28 AM	#2
Billi Wizard Posts: 3,388 Karma: 14190103 Join Date: Jun 2009 Location: Berlin Device: Cybook, iRex, PB, Onyx	It's always difficult to give distant advice. First I would charge the battery thoroughly (better with a real wall charger than via the usb cable/pc). And start it again without the sd-card to see if it is the culprit. And maybe it is really the refurbished device that is faulty. Try contact Pocketbook support again if nothing else helps.

06-06-2012, 07:57 AM	#3
skydive Addict Posts: 285 Karma: 9696 Join Date: Dec 2010 Location: Puerto Rico Device: Pocketbook 902 Ver 2.1.3, Virgin Nook STR & Rooted Nook Color CM7	thank you billi. I did all that. the only thing that I tempted to do is to download the latest software from web site and reflash again to see what happend. But I still waiting from PB support to reply my emails!!

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