Hi all

anmanwar@aol.com · 01-18-2011, 02:16 PM

Hi all, I purchased a new Nook color january 5th. I am enjoying it after dealing with a couple of glitches.

Brand new out of the box the charge cord was defective (metal tip that goes into the device was actually bent and plastic cracked) . When I called Barnes and Noble support to get it replaced I found out that my device was not associated with any base warranty! I was told to call the Barnes and Noble store where I had purchased it and tell them to add on my base warranty. I did and of course the store manager said no they dont do that and instructed me to call barnes and noble support back. The minute I had purchased the device there was suposed to be a base warranty attached to the serial number. 4 phone calls and 12 days later I finally have a base warranty associated with my device. The store manager exchanged the charge cord for me....thank goodness! Does anyone else notice that when callling barnes and noble support its always an extended wait time? Like always!

Anyways...I have managed to transfer some music ( itunes) files and some pictures from my computer to my nook color. I purchased a sd card and would love some help on how to put books I purchase on my sd card so I can trade back and forth with my sister who also has a nook color. We both purchased the same e reader thinking we could share books and then found out how limited the lend me books are with B & N. thanks!!! Annette (michigan)

desertblues · 01-18-2011, 04:41 PM

Hi, welcome to MR from the Netherlands.

Latinandgreek · 01-18-2011, 05:00 PM

Hello, and welcome to MR. Hopefully, someone with a Nook colour will be along to help you. You could try posting in the Nook subforum, you'd probably get a faster response.

Sandra Edwards · 01-18-2011, 06:08 PM

Welcome to MR! Sorry to hear you had such trouble with B&N support. Hope that's not the norm.

Sandy

MickeyC · 01-18-2011, 06:38 PM

Hi Annette and welcome to MobileRead. I don't have a Nook but you might try posting your question in the Nook Section.

GeoffC · 01-19-2011, 05:40 AM

Welcome to Mobileread....

Hi - here be the Nook Forum

Valmore Daniels · 01-19-2011, 09:07 AM

welcome

neilmarr · 01-19-2011, 04:02 PM

Good to have your company, Annette. Yup, post your problem in the Nook-dedicated forum here at MR and you'll get all the sound advice your need from experienced hands-on users. Good luck and best wishes. Neil

01-18-2011, 02:16 PM	#1
anmanwar@aol.com Junior Member Posts: 5 Karma: 10 Join Date: Jan 2011 Device: nook color	Hi all Hi all, I purchased a new Nook color january 5th. I am enjoying it after dealing with a couple of glitches. Brand new out of the box the charge cord was defective (metal tip that goes into the device was actually bent and plastic cracked) . When I called Barnes and Noble support to get it replaced I found out that my device was not associated with any base warranty! I was told to call the Barnes and Noble store where I had purchased it and tell them to add on my base warranty. I did and of course the store manager said no they dont do that and instructed me to call barnes and noble support back. The minute I had purchased the device there was suposed to be a base warranty attached to the serial number. 4 phone calls and 12 days later I finally have a base warranty associated with my device. The store manager exchanged the charge cord for me....thank goodness! Does anyone else notice that when callling barnes and noble support its always an extended wait time? Like always! Anyways...I have managed to transfer some music ( itunes) files and some pictures from my computer to my nook color. I purchased a sd card and would love some help on how to put books I purchase on my sd card so I can trade back and forth with my sister who also has a nook color. We both purchased the same e reader thinking we could share books and then found out how limited the lend me books are with B & N. thanks!!! Annette (michigan)

01-18-2011, 04:41 PM	#2
desertblues Home for the moment Posts: 5,127 Karma: 27718936 Join Date: Jan 2009 Location: travelling Device: various	Hi, welcome to MR from the Netherlands.

01-18-2011, 05:00 PM	#3
Latinandgreek Warrior Princess Posts: 5,038 Karma: 9724231 Join Date: Sep 2009 Device: PRS-505; PRS-350, PRS-T1, iPad, Aura HD	Hello, and welcome to MR. Hopefully, someone with a Nook colour will be along to help you. You could try posting in the Nook subforum, you'd probably get a faster response.

01-18-2011, 06:08 PM	#4
Sandra Edwards Queen of Procrastination Posts: 1,884 Karma: 1802 Join Date: Jul 2010 Location: Nevada Device: K2, K3, Fire	Welcome to MR! Sorry to hear you had such trouble with B&N support. Hope that's not the norm. Sandy

01-18-2011, 06:38 PM	#5
MickeyC Grand Sorcerer Posts: 16,731 Karma: 12185114 Join Date: Nov 2007 Location: Florida Device: iPhone 6 plus, Sony T1, iPad 3	Hi Annette and welcome to MobileRead. I don't have a Nook but you might try posting your question in the Nook Section.

01-19-2011, 05:40 AM	#6
GeoffC Chocolate Grasshopper ... Posts: 27,599 Karma: 20821184 Join Date: Mar 2008 Location: Scotland Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW	Welcome to Mobileread.... Hi - here be the Nook Forum

01-19-2011, 09:07 AM	#7
Valmore Daniels Grand Sorcerer Posts: 6,592 Karma: 2822668 Join Date: Jul 2010 Device: Kindle	welcome

01-19-2011, 04:02 PM	#8
neilmarr neilmarr Posts: 7,215 Karma: 6000059 Join Date: Apr 2009 Location: Monaco-Menton, France Device: sony	Good to have your company, Annette. Yup, post your problem in the Nook-dedicated forum here at MR and you'll get all the sound advice your need from experienced hands-on users. Good luck and best wishes. Neil

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