ebook prices (be careful) Fictionwise are you listening?

JSWolf · 06-05-2007, 11:43 AM

Fictionwise recently had a 7th Anniversary Sale. I did decide on a book I wanted to purchase during their sale. The book is One Good Knight by Mercedes Lackey. I was going to purchase it in LIT format and convert it to LRF. So I decided I wanted to do this on the last day of their sale. I went and found the book and all was not well. They had it priced higher then the paperback edition.

What we have to look out for is when a book goes from hardcover to paperback and the prices at these ebook stores don't change the price. I did email them telling them of the problem. I have yet to hear back. I hope to hear back sometime this week. And I would hope that they would honor my request that when (if) they lower their price that I would be allowed to purchase it at the sale price as I would have had they not made the mistake and had the price too high. Possibly screwing a customer out of the sale because of their mistake is not a good way to keep customers returning to purchase what you have to sell.

Just thought I'd let you know to keep a check on the prices before you buy as you could end up buying an ebook priced higher then the dead tree edition.

NatCh · 06-05-2007, 12:24 PM

Always a good thing to be reminded of periodically, especially as we seem to have a pretty steady stream of new readers coming through. Thanks, JSWolf.

06-05-2007, 11:43 AM	#1
JSWolf Resident Curmudgeon Posts: 78,973 Karma: 144284074 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	ebook prices (be careful) Fictionwise are you listening? Fictionwise recently had a 7th Anniversary Sale. I did decide on a book I wanted to purchase during their sale. The book is One Good Knight by Mercedes Lackey. I was going to purchase it in LIT format and convert it to LRF. So I decided I wanted to do this on the last day of their sale. I went and found the book and all was not well. They had it priced higher then the paperback edition. What we have to look out for is when a book goes from hardcover to paperback and the prices at these ebook stores don't change the price. I did email them telling them of the problem. I have yet to hear back. I hope to hear back sometime this week. And I would hope that they would honor my request that when (if) they lower their price that I would be allowed to purchase it at the sale price as I would have had they not made the mistake and had the price too high. Possibly screwing a customer out of the sale because of their mistake is not a good way to keep customers returning to purchase what you have to sell. Just thought I'd let you know to keep a check on the prices before you buy as you could end up buying an ebook priced higher then the dead tree edition.

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06-05-2007, 12:24 PM	#2
NatCh Gizmologist Posts: 11,615 Karma: 929550 Join Date: Jan 2006 Location: Republic of Texas Embassy at Jackson, TN Device: Pocketbook Touch HD3	Always a good thing to be reminded of periodically, especially as we seem to have a pretty steady stream of new readers coming through. Thanks, JSWolf.

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