ARgggg wrong book at the library!

jhempel24 · 12-14-2010, 12:51 PM

I was on the waiting list for Die Trying, Book 2 in the Jack Reacher series, and it'd been a couple months, so I got the email today, saying ready to check out.

Awesome, I checked it out, opened it up (the cover was Die Trying), and the text was:

wait for it.......

Glass Houses
A Morganville Vampire Book
Book 1
by Rachel Caine

WTF????? C'mon Cincinnati Public Library, just because the Bengals suck doesn't mean you get to as well.

I emailed them, and hopefully I'll get a response back.

SeaBookGuy · 12-14-2010, 01:08 PM

I had this happen a couple of weeks ago. The guy at the library had to act as an intermediary with Overdrive, which doesn't deal with the public directly. A day or so later he emailed me a copy of Overdrive's response to the extent that they will be removing the item from their system, contacting the publisher, and re-loading the correct book when they get it. Would I (your patron) like to be placed (at the top of) the hold queue when that happens? I replied "Yes, thank you"; that was forwarded to Overdrive, the book disappeared from My Items Out a day after that ... and I'm still waiting for the original book.

jhempel24 · 12-14-2010, 08:48 PM

Wow, that stinks, hopefully they will get back to me soon!

emonti8384 · 12-14-2010, 11:37 PM

Glass Houses-Rachel Caine

I checked out that book, opened it, and the cover and content were "The Confessor"

Looks like neither of us can win, lol

jhempel24 · 12-14-2010, 11:46 PM

LOL, so you want me to strip the DRM and give you the book I got?? LOL.

At least they are consistently wrong.

SeaBookGuy · 12-14-2010, 11:59 PM

Funny thing was that the "wrong" book was one I had read and liked (that my library doesn't own as an ebook)!

emonti8384 · 12-15-2010, 12:36 AM

Quote:

Originally Posted by jhempel24

LOL, so you want me to strip the DRM and give you the book I got?? LOL.

At least they are consistently wrong.

I might take you up on that; I went to re-download the book to see if they fixed it and it says I have to go to the library to renew my card

I don't know, this has never happened to me before. I think they're pretty quick about fixing things...right?

HelenaJole · 12-16-2010, 10:34 AM

When that happened to me it was also a Morganville Vampire Book, (#6, I think?) That is so weird. Maybe it's a vampire conspiracy.

sassanik · 12-16-2010, 02:42 PM

This has happened to me before. Admittedly not with a library ebook but with a purchased one. It is generally a result of the publisher accidently uploading the wrong file. Not sure how the library can fix that one though because they get their ebooks from Overdrive, or most likely get them from Overdrive. Anyway in the past I either got refunded or the correct file was sent.

Amy

SeaBookGuy · 12-16-2010, 05:47 PM

The library reports the problem to Overdrive.
Overdrive contacts the publisher.
The publisher supplies an e-copy of the correct, listed book; Overdrive removes the old book,
and links the new text instead (meanwhile, the wrong book stays in effect).

jhempel24 · 12-17-2010, 12:43 PM

This is the email that I recieved from the Library

Quote:

Hello Joe,

The title has been removed from your library so you should be able to download another book. Unfortunately, Overdrive says they’ve been trying to work with this publisher “for months” so it’s going to be a while before the corrected version of Lee Child’s book becomes available. I will certainly let you know when it does.

In the meantime, please don’t hesitate to let me know if you have any other questions or problems.

Regards, Sandy Bolek

Diana495 · 12-17-2010, 02:38 PM

This just happened to me! I tried to borrow Patrick Rothfuss' The Name of the Wind, and ended up with Carpe Corpus by Rachel Caine. I contacted the library, and they contacted Overdrive, and Overdrive has contacted the publisher. Hopefully the publisher will put up the correct file soon.

12-14-2010, 12:51 PM	#1
jhempel24 Wizard Posts: 2,157 Karma: 7068605 Join Date: Dec 2007 Device: Amazon Kindle Paperwhite, B&N Nook Colro	ARgggg wrong book at the library! I was on the waiting list for Die Trying, Book 2 in the Jack Reacher series, and it'd been a couple months, so I got the email today, saying ready to check out. Awesome, I checked it out, opened it up (the cover was Die Trying), and the text was: wait for it....... Glass Houses A Morganville Vampire Book Book 1 by Rachel Caine WTF????? C'mon Cincinnati Public Library, just because the Bengals suck doesn't mean you get to as well. I emailed them, and hopefully I'll get a response back.

12-16-2010, 02:42 PM	#9
sassanik Guru Posts: 774 Karma: 1211741 Join Date: May 2008 Location: Oregon Device: EB1150, iPhone, Cool-er Purple, Pocketbook 360, Kindle Fire	happened before This has happened to me before. Admittedly not with a library ebook but with a purchased one. It is generally a result of the publisher accidently uploading the wrong file. Not sure how the library can fix that one though because they get their ebooks from Overdrive, or most likely get them from Overdrive. Anyway in the past I either got refunded or the correct file was sent. Amy

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12-14-2010, 01:08 PM	#2
SeaBookGuy Can one read too much? Posts: 2,029 Karma: 2487799 Join Date: Aug 2010 Location: Naples, FL Device: Kindle PW 3, Sony 350 and 650	I had this happen a couple of weeks ago. The guy at the library had to act as an intermediary with Overdrive, which doesn't deal with the public directly. A day or so later he emailed me a copy of Overdrive's response to the extent that they will be removing the item from their system, contacting the publisher, and re-loading the correct book when they get it. Would I (your patron) like to be placed (at the top of) the hold queue when that happens? I replied "Yes, thank you"; that was forwarded to Overdrive, the book disappeared from My Items Out a day after that ... and I'm still waiting for the original book.

12-14-2010, 08:48 PM	#3
jhempel24 Wizard Posts: 2,157 Karma: 7068605 Join Date: Dec 2007 Device: Amazon Kindle Paperwhite, B&N Nook Colro	Wow, that stinks, hopefully they will get back to me soon!

12-14-2010, 11:37 PM	#4
emonti8384 browneyedgurl Posts: 523 Karma: 356470 Join Date: Dec 2008 Location: Warren, OH Device: PRS-505/950x2, PRS-600 silver, Galaxy III purple, T2 black	Glass Houses-Rachel Caine I checked out that book, opened it, and the cover and content were "The Confessor" Looks like neither of us can win, lol

12-14-2010, 11:46 PM	#5
jhempel24 Wizard Posts: 2,157 Karma: 7068605 Join Date: Dec 2007 Device: Amazon Kindle Paperwhite, B&N Nook Colro	LOL, so you want me to strip the DRM and give you the book I got?? LOL. At least they are consistently wrong.

12-14-2010, 11:59 PM	#6
SeaBookGuy Can one read too much? Posts: 2,029 Karma: 2487799 Join Date: Aug 2010 Location: Naples, FL Device: Kindle PW 3, Sony 350 and 650	Funny thing was that the "wrong" book was one I had read and liked (that my library doesn't own as an ebook)!

12-16-2010, 10:34 AM	#8
HelenaJole Connoisseur Posts: 88 Karma: 580 Join Date: Aug 2010 Device: Kindle 3	When that happened to me it was also a Morganville Vampire Book, (#6, I think?) That is so weird. Maybe it's a vampire conspiracy.

12-16-2010, 05:47 PM	#10
SeaBookGuy Can one read too much? Posts: 2,029 Karma: 2487799 Join Date: Aug 2010 Location: Naples, FL Device: Kindle PW 3, Sony 350 and 650	The library reports the problem to Overdrive. Overdrive contacts the publisher. The publisher supplies an e-copy of the correct, listed book; Overdrive removes the old book, and links the new text instead (meanwhile, the wrong book stays in effect).

12-17-2010, 02:38 PM	#12
Diana495 Connoisseur Posts: 80 Karma: 8320 Join Date: Apr 2009 Device: Ipod Touch	This just happened to me! I tried to borrow Patrick Rothfuss' The Name of the Wind, and ended up with Carpe Corpus by Rachel Caine. I contacted the library, and they contacted Overdrive, and Overdrive has contacted the publisher. Hopefully the publisher will put up the correct file soon.

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