I busted my kindle :(

[Barty]

Went to bed reading. I put it on the other side of my bed, safe from me i thought. In the morning I woke up, rolled over and felt something under my head. Under my groggy half asleep state I heard a tiny crack. I bolted up like the time I felt an earthquake hit. No please no. Slide the switch. Arrghh. Lines everywhere. Even worse, my incriminating custom screen saver is stuck right there and not going away. Busted!

Lesson: despite what the commercial tells you, your kindle is very breakable. Treat it like the delicate egg it is.

[TenaciousBadger]

shoot... sorry to hear the devastating news!
mine's showing some cracks in the lower corner of the gray case. i'm starting to suspect someone in my household sat on it...

[CWatkinsNash]

Another "I broke my Kindle in bed" story. Falling asleep with a good book is more dangerous than it used to be.

I'm so sorry about your broken Kindle. Give Amazon a call. They seem to be cutting down on the "free replacements for any reason" but they might give you a nice discount on a replacement. It can't hurt to try. They don't seem to care too much about the screensaver thing - you wouldn't be the first to send one back with the evidence permanently frozen on the screen, and I don't think there's been any reports of Amazon changing their mind about the replacement after seeing it.

[Kenneth_irl]

Originally Posted by Barty

Went to bed reading. I put it on the other side of my bed, safe from me i thought. In the morning I woke up, rolled over and felt something under my head. Under my groggy half asleep state I heard a tiny crack. I bolted up like the time I felt an earthquake hit. No please no. Slide the switch. Arrghh. Lines everywhere. Even worse, my incriminating custom screen saver is stuck right there and not going away. Busted!

Lesson: despite what the commercial tells you, your kindle is very breakable. Treat it like the delicate egg it is.

I'm very sorry to hear about this, mate. I hope they'll send you a new one, but if you cannot then try to get a refurbished Kindle from Amazon. I think they take around 50ish for a wiki and 70-80ish for a G3 model, If I remember correctly. Also, from what I have read, so far, they won't use the screensaver hack you have installed as a reason for not sending you a new one. The screen damage is a whole other case, though.

They (the person you'll be talking to) just might be more forgiving if you tell him/her that a toddler got to it and that you had a cover on it at the time. But you'll be lying of course.

Also, think about getting a cover next. Right now I'm using a Kindle cover + a silicone skin for protection, but anyone can get unlucky, bro.

Good luck.

[foghat]

Originally Posted by TenaciousBadger

shoot... sorry to hear the devastating news!
mine's showing some cracks in the lower corner of the gray case. i'm starting to suspect someone in my household sat on it...

Mine started showing a crack in the lower right corner of the case - right where the screen meets the case. I know for a fact no undue pressure was put on it, nor did it take a fall from anywhere.

Phoned up Amazon and within 5 minutes they had processed a replacement for me. Got the replacement in about 2 days and shipped back my old. Extremely painless.

[Kenneth_irl]

Originally Posted by foghat

Mine started showing a crack in the lower right corner of the case - right where the screen meets the case. I know for a fact no undue pressure was put on it, nor did it take a fall from anywhere.

Phoned up Amazon and within 5 minutes they had processed a replacement for me. Got the replacement in about 2 days and shipped back my old. Extremely painless.

Very nice service.

Just for interest, do you think it could have cracked due to slightly twisting the case ? It might just be something to be careful about not to do.

[foghat]

I doubt it. Mine has been in the lighted cover case since day one.

[Kenneth_irl]

Originally Posted by foghat

I doubt it. Mine has been in the lighted cover case since day one.

Couldn't be it then.

[Sydney's Mom]

I'm so sorry for your misfortune. I have been lucky - although I read without a case, I was doing so while getting a medical procedure. I dropped the kindle from the 4 foot bed, flat on the floor. Luckily, it was flat on the floor. The cover spring a bit, I got most of it back, and the on/off switch was pretty tight, but seems to back to normal, now.

[FF2]

The bezel by the lower screen corners appears to be a point of crack propagation. There have been similar reports. I have not been "inside" but there must be a slight rise or pressure point in that area that causes cracking in that area. Or the top has a molding defect that does not adequately protect those corners from cracking inward from the screen corners.

[BoiseShan]

Originally Posted by CWatkinsNash

Falling asleep with a good book is more dangerous than it used to be.

I don't know about that.... I fell asleep and dropped an encyclopedia on my face. Almost broke my nose! I bet a Kindle would have caused less blood shed!

[TenaciousBadger]

Originally Posted by foghat

Mine started showing a crack in the lower right corner of the case - right where the screen meets the case. I know for a fact no undue pressure was put on it, nor did it take a fall from anywhere.

Phoned up Amazon and within 5 minutes they had processed a replacement for me. Got the replacement in about 2 days and shipped back my old. Extremely painless.

my warranty has long since expired (the one-month type).

Originally Posted by FF2

The bezel by the lower screen corners appears to be a point of crack propagation. There have been similar reports. I have not been "inside" but there must be a slight rise or pressure point in that area that causes cracking in that area. Or the top has a molding defect that does not adequately protect those corners from cracking inward from the screen corners.

this would have been my second "theory" since i tend to hold my kindle on both or one side of the keyboard.

but let's not hijack the thread .

i never ever leave my kindle on the floor, on the bed, anywhere! except its bombproof bunker, when i don't read. on the rare, rare occasion i take it out in the world, it's in a homemade case and bundled up in a think muffler... yeah, i know :|

i think the take-your-kindle-to-the-beach commercial skews the buyers' perception of how fragile the thing really is.

[CWatkinsNash]

Originally Posted by BoiseShan

I don't know about that.... I fell asleep and dropped an encyclopedia on my face. Almost broke my nose! I bet a Kindle would have caused less blood shed!

Ouch! I stand corrected.

[Kenneth_irl]

Originally Posted by BoiseShan

I don't know about that.... I fell asleep and dropped an encyclopedia on my face. Almost broke my nose! I bet a Kindle would have caused less blood shed!

Okay help me picture this, mate.

You were lying down reading an big-ass Encyclopedia, which you held over your head, and then you fell asleep dropping it on your face busting your nose in ?

This is how I pictured it, and if this is really how it happened then how the hell could you fell asleep holding that big-ass book in your stretched arms, mate ?

I can only ever fall asleep in the most of common positions.

What a talent, lol...

[kindlekitten]

Originally Posted by TenaciousBadger

my warranty has long since expired (the one-month type).



this would have been my second "theory" since i tend to hold my kindle on both or one side of the keyboard.

but let's not hijack the thread .

i never ever leave my kindle on the floor, on the bed, anywhere! except its bombproof bunker, when i don't read. on the rare, rare occasion i take it out in the world, it's in a homemade case and bundled up in a think muffler... yeah, i know :|

i think the take-your-kindle-to-the-beach commercial skews the buyers' perception of how fragile the thing really is.

I think it is luck of the draw. my Kindle(s) have been; to the beach, skiing, camping, shooting, major travel, to the puppy park, leave the house with me every single day, had surgery with me, and sleep naked every night. in bed they've been slept on, rolled over on, slid off the side of the bed, stepped on by the dog (all 185 pounds of her) and gnawed on by a kitten. still going strong!

Originally Posted by Kenneth_irl

Okay help me picture this, mate.

You were lying down reading an big-ass Encyclopedia, which you held over your head, and then you fell asleep dropping it on your face busting your nose in ?

This is how I pictured it, and if this is really how it happened then how the hell could you fell asleep holding that big-ass book in your hands, mate ?

I can only ever fall asleep in the most of common positions.

What a talent, lol...

I fell asleep with one of Jordan's Wheel of Time books. I'd had it propped just *so* on my chest and when my wrists finally relaxed it slammed forward into my face. had it been any taller I could see how serious nose damage may have happened