|  10-24-2010, 10:41 AM | #1 | 
| Enthusiast  Posts: 37 Karma: 10 Join Date: Oct 2010 Device: Something that works well with libraries. | 
				
				Frozen kobo!
			 
			
			Last night I'm reading a book and my kobo froze on a page. I tried depressing the back reset button for 15-30 seconds and nothing happens. Is there anything else i should be doing?
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|  10-24-2010, 10:47 AM | #2 | 
| himself            Posts: 577 Karma: 11226 Join Date: May 2010 Device: Kobo | |
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|  10-24-2010, 10:51 AM | #3 | 
| Enthusiast  Posts: 37 Karma: 10 Join Date: Oct 2010 Device: Something that works well with libraries. | 
			
			Actually I can't charge it. The Usb that it came with it doesn't fit. I've been running on the original factory charge until I can drive down to PHX to return it.
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|  10-24-2010, 10:55 AM | #4 | 
| himself            Posts: 577 Karma: 11226 Join Date: May 2010 Device: Kobo | 
			
			Good chance is you are out of power. The usb adapter seems like small adapters I saw regularly in stores. Take a reader to one and ask salesman to find correct for you. | 
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|  10-24-2010, 12:02 PM | #5 | 
| Enthusiast  Posts: 37 Karma: 10 Join Date: Oct 2010 Device: Something that works well with libraries. | 
			
			Found another plug that would work...still dead as a door nail. I hope Borders will let me return it. I only bought it last Wednesday.
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|  10-24-2010, 01:26 PM | #6 | 
| Kobo     Posts: 53 Karma: 326 Join Date: Sep 2010 Device: Kobo Aura, Sony PRS-T1, Kobo Wifi | 
			
			They will. Bring the box and receipt and tell them the problem, including the defective USB cord. They will get a replacement for you.
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|  10-25-2010, 06:07 PM | #7 | 
| Addict            Posts: 333 Karma: 1440670 Join Date: Jul 2010 Location: Auckland, New Zealand Device: Kobo Original, Kobo Glo | 
			
			You might need to leave it charging for a few hours.  Also, have you tried using a paper clip in the reset hole on the back of the Kobo?
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|  10-25-2010, 06:11 PM | #8 | 
| Kobo Product Guy            Posts: 244 Karma: 36848 Join Date: Aug 2009 Location: Toronto Device: Kobo Vox | 
			
			Definitely sounds like a power issue. Any standard Mini USB cable should fit.
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