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Old 10-10-2010, 06:15 PM   #1
buffallobob
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Hi Everyone
great to see a resource like this especialy as i have a wife that kills e books our sons bought us both prs 505s a couple of years ago i registered mine and have been using it every day since.
My wife however well thats another story her one she downloaded one book never read it then it sat for over a year and when recharged it will not work it just has the reader starting up screen permenantly displayed, i have tried a soft reset then a hard one but to no avail Any idea's Anyway a few months ago i bought her a 350 which she has been using ok until we went to my sisters in the United states and my wife plugged it into my sisters laptop to charge it, all was well until she tried to load some books and now it will not work i have an error message when i try to download from waterstones error (-2999)
any idea's please I'm having to talk to her at the moment as she has nothing to read
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Old 10-10-2010, 06:16 PM   #2
ImogenRose
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Old 10-10-2010, 06:18 PM   #3
desertgrandma
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Welcome to MobileRead, buffallobob
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Old 10-11-2010, 05:49 AM   #4
GeoffC
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Welcome to mobileread ....

I don't know anything about the Sony devices, have you read anything in the Sony Forums on here - see link from main forum page.

A clue might be in the 350 being attached to your sister's laptop in the US? Does your sister read ebooks, and if so could there have been an attempt by software on that laptop to link with the 350?
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Old 10-11-2010, 06:47 AM   #5
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Good to have your company, Bob. With a Sony, a long (at least overnight) mains charge usually does the trick. Tried that? Best wishes. Neil
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Old 10-11-2010, 09:40 AM   #6
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Old 10-11-2010, 01:00 PM   #7
Valmore Daniels
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welcome I hope you get it worked out!
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Old 10-11-2010, 01:57 PM   #8
Sandra Edwards
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Welcome to MR! Good luck with resolving your e-reader issues.

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Old 10-11-2010, 08:47 PM   #9
CaraM
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Hello and welcome. I hope you find help for your problem. Maybe your wife would rather read paperbacks.
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Old 10-11-2010, 08:50 PM   #10
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Hi buffallobob and welcome to MobileRead
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