sigil unable to run

luckyqing111 · 08-15-2022, 09:52 AM

I DOWNLOAD and install many versions, after running immediately crash, what is the reason

Turtle91 · 08-15-2022, 10:16 AM

Quote:

Originally Posted by luckyqing111

I DOWNLOAD and install many versions, after running immediately crash, what is the reason

Welcome to MR luckyqing111 !

We will probably need a lot more information to be able to figure out what is going on:

- What OS version
- What version of Sigil
- Did you do a clean install
- What are the stats on your machine
- Details of the failure; any messages...

KevinH · 08-15-2022, 11:06 AM

The most likely reasons for Sigil to crash on start-up are:

1. A corrupted sigil.ini setting file. Try renaming that file to something else so that Sigil will create a new one. Its location depends on your OS.

2. Bad or missing graphics drivers can cause crashes on start-up. Try updating your graphics driver.

3. Missing or incomplete installs often caused by overzealous anti-virus programs. Try temporarily disabling any anti-virus software during the install.

4. Interference from a poorly programmed Qt application or OS file extension. Try rebooting in safe-mode to see if that helps.

5. Missing required shared libraries or dlls (too old glibc, missing C++ runtime library)

But as Turtle91 said, we need more info in order to help.

08-15-2022, 09:52 AM	#1
luckyqing111 Junior Member Posts: 1 Karma: 10 Join Date: Aug 2022 Device: kindle	sigil unable to run I DOWNLOAD and install many versions, after running immediately crash, what is the reason

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08-15-2022, 11:06 AM	#3
KevinH Sigil Developer Posts: 8,761 Karma: 5706256 Join Date: Nov 2009 Device: many	The most likely reasons for Sigil to crash on start-up are: 1. A corrupted sigil.ini setting file. Try renaming that file to something else so that Sigil will create a new one. Its location depends on your OS. 2. Bad or missing graphics drivers can cause crashes on start-up. Try updating your graphics driver. 3. Missing or incomplete installs often caused by overzealous anti-virus programs. Try temporarily disabling any anti-virus software during the install. 4. Interference from a poorly programmed Qt application or OS file extension. Try rebooting in safe-mode to see if that helps. 5. Missing required shared libraries or dlls (too old glibc, missing C++ runtime library) But as Turtle91 said, we need more info in order to help.

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