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Old 09-06-2015, 01:52 PM   #1
brudigia
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Ebook errors

I am reading a book by Jack McDevitt, and I am finding quite a few mistakes, usually things apparently bothed by an OCR.
Is there a way to communicate to Kobo or the publisher about mistakes in the text ?

Bruno
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Old 09-06-2015, 10:55 PM   #2
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If you want a refund on the book, you can contact Kobo, but Kobo can't do anything to fix the publisher's mistakes.

If you want the mistakes fixed you could contact the publisher. But in most cases it is a waste of time. The exceptions are Gateway SF and some small publishers, who will actually reply and fix the errors within a few months. But in my experience most big publishers will do nothing.

I have found the best option for me is just to fix the mistakes myself. That way I know it will be done properly, and it is usually faster and easier to fix the mistakes than it is to go through the process of contacting the publisher and explaining what and where the mistakes are.

Edit: I can't remember when it started, but it seems Kobo is now pushing the corrected ebooks direct to my library. I noticed that some books that I had reported errors for direct to Gateway SF were later re-downloaded during sync even though I hadn't contacted Kobo about them. It used to be that I had to contact Kobo and ask for a corrected version.

Edit2: Fixing the mistakes myself is perhaps also a form of catharsis. Without it the number of mistakes in ebooks would have driven me insane, or at least back to reading paper books.

Last edited by GeoffR; 09-07-2015 at 12:03 AM. Reason: Catharsis
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Old 09-06-2015, 11:23 PM   #3
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The only time I've personally had a big publisher title get fixed after contacting someone about it was when I tracked down an email for the editor in charge of the imprint the book was published under. The regular CS email brings no response in my limited experience. In some cases emailing the author (who can in turn get in touch with their editor) might work better than contacting the publishers CS people.


Don't know how up to date these are anymore, but you can find some publisher contact emails here...
US Pubs - http://everyonewhosanyone.com/edus1.html
UK Pubs - http://everyonewhosanyone.com/eduk.html
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Old 09-07-2015, 01:10 AM   #4
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Originally Posted by AnemicOak View Post
The only time I've personally had a big publisher title get fixed after contacting someone about it was when I tracked down an email for the editor in charge of the imprint the book was published under. The regular CS email brings no response in my limited experience. In some cases emailing the author (who can in turn get in touch with their editor) might work better than contacting the publishers CS people.


Don't know how up to date these are anymore, but you can find some publisher contact emails here...
US Pubs - http://everyonewhosanyone.com/edus1.html
UK Pubs - http://everyonewhosanyone.com/eduk.html
Thank you. Mistakes detract from reading a book so I thought there might have been something in place. Thanks again
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Old 09-08-2015, 05:55 AM   #5
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Thank you. Mistakes detract from reading a book so I thought there might have been something in place. Thanks again
Nope. Not proofreading OCR scanned ebooks is just another of the many quality services provided by the publishers.
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Old 09-08-2015, 01:32 PM   #6
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Nope. Not proofreading OCR scanned ebooks is just another of the many quality services provided by the publishers.
This is irony, isn't it ? Truth to tell, it does not happen often, honestly it only happens once / twice a year so I will not go as far as to say it is common.
But in this particular ebook it is becoming distracting, sometimes I waste time understanding what it actually means, and since I have reached a very interesting part it bothers me. I'll try to get in touch with the writer, it is a disservice they are doing him
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Old 09-08-2015, 04:27 PM   #7
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This is irony, isn't it ? Truth to tell, it does not happen often, honestly it only happens once / twice a year so I will not go as far as to say it is common.
But in this particular ebook it is becoming distracting, sometimes I waste time understanding what it actually means, and since I have reached a very interesting part it bothers me. I'll try to get in touch with the writer, it is a disservice they are doing him
Bad books happens a lot to me. I guess I buy a lot of older books.

I have one Tom Clancy ebook, purchased as part of an omnibus, so it had been for sale for awhile (as an individual ebook), that contained over a thousand errors, including whole pages that had not scanned properly.
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Old 09-08-2015, 05:07 PM   #8
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Before reporting errors, download the eBook again. Sometimes things do get fixed behind the scenes and the only way to check is to download the eBook in case you get a newer version. I've seen this many times.
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Old 09-09-2015, 03:01 PM   #9
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Bad books happens a lot to me. I guess I buy a lot of older books.

I have one Tom Clancy ebook, purchased as part of an omnibus, so it had been for sale for awhile (as an individual ebook), that contained over a thousand errors, including whole pages that had not scanned properly.
A thousand errors is a bit too much, I would think. Wow.
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Old 09-09-2015, 11:30 PM   #10
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I bought a "cheaper" version of an Ian Fleming - James Bond omnibus when it became Public Domain in Canada in January. The OCR/lack of proofing was so atrocious that I gave up and bought a more expensive version because I just couldn't keep reading the 1st version. There were at least one and in many cases more errors per page.
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