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#1 |
Junior Member
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Karma: 10
Join Date: Mar 2015
Device: Kindle Paperwhite
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Problem sending to device
Hi to all,
I am trying since yesterday to send some .mobi files to my paperwhite but alas, they don't appear in the documents list of Amazon and of course they don't get downloaded in kindle. I am using the same system i was using in the past to do the exact same procedure, i converted the documents using the same version of calibre, used the same e-mail that i sued in the past etc but without luck. Moreover, i tried different things, like registering a different email in the Amazon settings, sending the attached filed in batch or each in a different email, used the android send to kindle app etc but with no luck. Anyone else experiencing the same problem?? |
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#2 |
Member
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Karma: 10
Join Date: Mar 2015
Device: kindle paperwhite 2
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hi...i think it's because Amazon removed the free cloud offering to paid only tiers (11.99 or 59.99 pa). there's a free 3mth trial period which i tried and my send to kindle worked.
the kindle personal documents storage was merged with amazon cloud a while back. so i suspect this is what has happened. in short you can't get free send to kindle / syncing of personal documents...which sorta sucks. someone please tell me i'm wrong |
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#3 | |
eBook Enthusiast
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Karma: 93383099
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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Quote:
Last edited by HarryT; 03-27-2015 at 09:54 AM. |
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#4 |
Junior Member
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Karma: 10
Join Date: Mar 2015
Device: Kindle Paperwhite
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Any other idea on how to fix this problem? I've event tried to delete some of the files in my "Your content" tab just to be sure, but still nothing..
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#5 |
eBook Enthusiast
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Karma: 93383099
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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What format are the books that you're trying to send? The "old" Mobi format or AZW3?
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#6 |
Junior Member
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Karma: 10
Join Date: Mar 2015
Device: Kindle Paperwhite
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The old mobi format. Also one of the documents i have sent it unaltered in the past to kindle without any problem
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#7 |
eBook Enthusiast
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Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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See:
https://www.mobileread.com/forums/sho....php?p=3072402 It would seem that Amazon have withdrawn free personal doc storage. |
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#8 |
Junior Member
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Karma: 10
Join Date: Mar 2015
Device: Kindle Paperwhite
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When did this happen? My last upload was on the 10 of March. Can anyone else try to send something and confirm?
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#9 |
eBook Enthusiast
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Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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Have you looked at the link I posted above? It's happened in the last 24h, it would appear.
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#10 |
Wizard
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Join Date: Jan 2009
Location: USA
Device: Kindle, iPad (not used much for reading)
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It sounds like the OP needs to call Kindle support. Just because there is no more free cloud storage shouldn't mean that the conversion/send to kindle service shouldn't work. That used to be the way it worked, before they added cloud storage.
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#11 |
Connoisseur
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Join Date: Sep 2012
Device: none
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Maybe try unticking the add to archive box, see if that helps.
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#12 |
Junior Member
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Karma: 10
Join Date: Mar 2015
Device: Kindle Paperwhite
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I've manually uploaded the files for now but next time i will try the "add to archive" unticking. This is not an option with the e-mail delivery though
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#13 | |
Member
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Karma: 10
Join Date: Mar 2015
Device: kindle paperwhite 2
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Quote:
log in to your amazon account > manage your content > settings find "personal document archiving"...disable it. the sendtokindle email will now work |
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#14 | |
Wizard
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Join Date: Feb 2012
Location: New England
Device: PW 1, 2, 3, Voyage, Oasis 2 & 3, Fires, Aura HD, iPad
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Quote:
This confirms what I was told by an Amazon representative yesterday...there are NO CHANGES to the way the Kindle cloud works--the Kindle cloud archiving will still work the same as before, and whispersync for personal docs is unchanged. Shari |
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#15 |
eBook Enthusiast
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Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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vm - It's possible that there was some sort of glitch yesterday while the new systems were being brought online. Might be worth trying again today.
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