360 Can't turn off Pocketbook 360...

BjornF · 07-13-2011, 07:23 AM

I have been a happy owner of a pocketbook 360 (not plus) for a month or so and have read I don't know how many books on it already. Today it suddenly refused to work however.

The little green light is on, so I suppose that the machine is on, although the screen is blank. Irrespective of what I do the light does not turn off. I have a 2 GB card in it, but I have had that for many weeks now with no hitch. I have tried removing it - no luck. Pressing any combination of buttons - also no luck!

Connecting it to a computer - no luck.

Is it possible to force a hard reset without having to be able to turn the machine off in some way (I can't see any secret hole to stick a pin in) - or should I just give up and send it back?

Hoping for revolutionaly new ideas !

all the best / Björn

Billi · 07-13-2011, 07:31 AM

It's not a revolutionary idea but taking out the battery for a few minutes in most cases helps.
Welcome to the forum, Bjorn!

troll05 · 07-13-2011, 07:32 AM

Remove the backcover, there's a small reset hole near the battery

fjtorres · 07-13-2011, 07:37 AM

It is locked up.
Slide off the battery cover and you'll find the reset switch next to the battery.
The cover is usually a tight seal with an almost invisible seal so be careful not to bend the reader, just apply firm steady pressure and run a fingernail along the seam. (The cover is the bottom half of the back end.)
It reset and it should reboot.

BjornF · 07-13-2011, 08:04 AM

Three replies in next to no time !!!

And yes, it helped. Thank you very much

07-13-2011, 07:23 AM	#1
BjornF Junior Member Posts: 2 Karma: 10 Join Date: Jun 2011 Location: Sweden Device: PocketBook 360	Can't turn off Pocketbook 360... I have been a happy owner of a pocketbook 360 (not plus) for a month or so and have read I don't know how many books on it already. Today it suddenly refused to work however. The little green light is on, so I suppose that the machine is on, although the screen is blank. Irrespective of what I do the light does not turn off. I have a 2 GB card in it, but I have had that for many weeks now with no hitch. I have tried removing it - no luck. Pressing any combination of buttons - also no luck! Connecting it to a computer - no luck. Is it possible to force a hard reset without having to be able to turn the machine off in some way (I can't see any secret hole to stick a pin in) - or should I just give up and send it back? Hoping for revolutionaly new ideas ! all the best / Björn

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07-13-2011, 07:31 AM	#2
Billi Wizard Posts: 3,388 Karma: 14190103 Join Date: Jun 2009 Location: Berlin Device: Cybook, iRex, PB, Onyx	It's not a revolutionary idea but taking out the battery for a few minutes in most cases helps. Welcome to the forum, Bjorn!

07-13-2011, 07:32 AM	#3
troll05 Harmless idiot Posts: 3,411 Karma: 2154829 Join Date: Nov 2010 Location: Zuhause Device: PB622, Nexus7, Sony PRS 350, Tolino und nur noch wenig toter Baum:(	Remove the backcover, there's a small reset hole near the battery

07-13-2011, 07:37 AM	#4
fjtorres Grand Sorcerer Posts: 11,732 Karma: 128354696 Join Date: May 2009 Location: 26 kly from Sgr A* Device: T100TA,PW2,PRS-T1,KT,FireHD 8.9,K2, PB360,BeBook One,Axim51v,TC1000	It is locked up. Slide off the battery cover and you'll find the reset switch next to the battery. The cover is usually a tight seal with an almost invisible seal so be careful not to bend the reader, just apply firm steady pressure and run a fingernail along the seam. (The cover is the bottom half of the back end.) It reset and it should reboot.

07-13-2011, 08:04 AM	#5
BjornF Junior Member Posts: 2 Karma: 10 Join Date: Jun 2011 Location: Sweden Device: PocketBook 360	Three replies in next to no time !!! And yes, it helped. Thank you very much

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